Contact Details
Toll Free Phone 1-866-797-0000
TTY Phone 1-866-797-0007
Crisis Phone Call 911 in emergencies
Website www.ontario.ca/page/get-medical-advice-telehealth-ontario
Site Details
Areas Served Ontario
Boundaries Ontario
Located In Community Toronto Downtown Central
Service and Access Details
Description (Service) Free, confidential access to registered nurses trained to help people decide about appropriate options for care * provides health advice or general health information on topics including:
  • breastfeeding
  • medications and drug interactions
  • depression, suicide and other mental health concerns
  • teen health and issues
  • food and healthy living
  • illnesses and injuries that need medical care or are consistent

Does not provide a diagnosis or provide medication nor does it replace the need for regular medical check-ups

Specialized support for dementia caregivers: Nurses will connect family caregivers of people with dementia to support, advice, and referral, particularly when other services are closed
Hours Daily 24 hours
Eligibility Residents of Ontario * health insurance number not required
Application No referral required - call
Languages English ; French
Fees Free
Physical Access Not Applicable
Other Details
Legal Status (30) Provincial Government
Established 2000
Funding Provincial - MHLTC
Service Categories General Health Education Programs ; Medical Information Lines ; Specialized Information and Referral ~ Alzheimer's Disease

Agency Overview