Contact Details
Office Phone Toll free 1-888-242-2100
TTY Phone Toll free 1-888-576-8502
Website www.cic.gc.ca/english/information/pr-card/index.asp
Site Details
Areas Served Canada
Located In Community Nova Scotia
Mailing Address c/o PR Card Processing Centre 
PO Box 10020 
Sydney, NS B1P 7C1
Service and Access Details
Description (Service) The official proof of status as a permanent resident in Canada. Permanent residents will automatically receive their new card by mail when they arrive in Canada, as part of the immigration process, as long as they provided their address to CIC.  
 
This wallet-sized plastic card is required for all permanent residents of Canada who want to return to Canada on a commercial carrier (airplane, boat, train or bus). If returning to Canada in a private vehicle, such as a car, other documents can be used.
Hours Call Centre Mon-Fri 8 am-4 pm * Automated Telephone Service Mon-Sun 24 hours * TTY Service Mon-Fri 8 am-4 pm
Eligibility Individuals who have entered Canada through the immigration process and have been granted permanent resident status.  
 
Individuals can apply for a permanent resident card if they:  
 
* have permanent resident status,  
* are in Canada,  
* have not been asked by the Government of Canada to leave the country, and  
* are not a Canadian citizen. 
 
Individuals can also apply for a PR card if they have legally changed their name, or if their card: 
*has expired or will soon expire, 
*has been lost or stolen, or 
*has been destroyed. 
 
Individuals who become a Canadian citizen, do not need a permanent resident card.
Application Download application kit from the website * Application kits CANNOT be picked up at the local Citizenship and Immigration office * If an individual is currently a permanent resident, they should apply for a new card if their existing card will expire in the next year * See website for details on applying for urgent processing
Languages English ; French - Website
Fees Service - $50
Physical Access Not Applicable
Other Details
Legal Status (40) Federal Government
Service Categories Permanent Resident Cards