Niagara (Region of). Community Services Department
Site: Welland - Thorold Rd
Service: Social Assistance & Employment Opportunities
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Print Version (New Window)| Record #: NIA6031 | Last Modified: 03 Dec 2020 | Last Full Update: 26 Nov 2019 |
| Contact Details | |
|---|---|
| Office Phone | 905-734-7975 ; Application/General Inquiry 905-641-9230 |
| Toll Free Phone | Application/General Inquiry (West Niagara) 1-866-627-1110 * Cheque Inquiry (IVR) 1-800-808-2268 |
| Fax | 905-735-7307 |
| Website | www.niagararegion.ca/social-services/welland-location.aspx |
| Primary Contact | Marc Todd, Manager; Phone: 905-734-7975 ext 6548 |
| Site Details | |
| Areas Served | Pelham ; Welland |
| Located In Community | Welland |
| Address & Map | |
| Intersection | Thorold Rd and East of Rice Rd |
| Service and Access Details | |
| Description (Service) | COVID-19: SAEO has expanded eligible items under employment related expenses to include COVID-19 related items. Items include: delivery of essential supplies for those self isolating, masks, cleaning supplies, and sanitizer. Ontario Works clients should contact their caseworker to apply for assistance. Clients need to provide their name, phone number and reason for their request. Every effort will be made to return calls and emails within 3-5 business days. Provides financial assistance and a range of employment supports and activities, in partnership with community agencies, to enable participants and their families to achieve independence through sustainable employment. Community Services also provides assistance to members of the community who are not recipients of Ontario Works benefits provided they meet certain eligibility criteria. These benefits include Emergency and discretionary benefits (i.e. basic needs and shelter) and may be accessed by the working poor, Ontario Disability Support Program (ODSP) recipients and homeless individuals. Emergency Assistance Financial assistance may be available for individuals looking after a child where the individual needing assistance is not the child's birth or adoptive parent. For further information and eligibility requirements visit the following link:Temporary Care Assistance for Children OW staff can assist employment seekers to identify strengths, skills and interests and provide access to industry standard training to prepare for employment. |
| Hours | Mon-Fri 8:30 am-4:30 pm |
| Eligibility | Ages: 16 year(s) and up Eligible individuals receive financial assistance to support basic needs such as food, clothing and housing costs. In addition, many recipients are required to participate in employment related activities. Individualized action plans are developed which outline the requirement of participation in employment preparation activities, as appropriate. Participation and the related skill development is critical to effective and timely re-entry to the workforce. Employment preparation may include activities such as made-in-Niagara training programs, resume and job workshops and assessment of literacy and basic numeracy skills and access to relevant skill development programs. |
| Application | Three ways to apply for social assistance: on-line, by phone or in person. On-line: Residents of Niagara Region can apply for Ontario Works online by visiting http://www.mcss.gov.on.ca/en/mcss/programs/social/apply_online.aspx. It is available in English and French 24 hours a day. It also includes a screening section that can tell potential applicants whether or not they might be eligible before they start the application process. As well, an appointment scheduling feature allows applicants to suggest dates and times for their verification interviews. If an applicant has technical difficulties with the online application, use the “Help” function or contact Service Ontario at 1-800-267-8097. By phone: STEP 1: Application/General Inquiry call 905-641-9230 (West Niagara call 1-866-627-1110) STEP 2: Interview - one-on-one interview with Community Services Casemanager to verify eligibility In person: see office address MyBenefits is a new online service available to all residents of Ontario who are active Social Assistance recipients. MyBenefits is available on a 24/7 basis, allowing clients to see the status of all future payments and to report changes. Visit the Ontario.ca/MyBenefits to register or to sign into your account. |
| Languages | English ; French ; Spanish ; Interpretive Services |
| Fees | None |
| Physical Access | Fully Accessible |
| Other Details | |
| Legal Status | (20) Regional Government |
| Funding | Regional / Municipal - Regional Municipality of Niagara ; Provincial - Ministry of Children, Community and Social Services |
| Elections | Nov |
| Service Categories | Provincial/Territorial Social Assistance Programs Applications ; Rent Payment Assistance |