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Public Comments The Community Connections Program is the only program available in Welland.
Contact Details
Office Phone 289-296-8400
Fax 905-685-8376
Primary Executive Emily Kovacs, Executive Director; Phone: 905-685-6589 ext 222; Fax: 905-685-8376; Email:
Site Details
Areas Served Niagara Region ; The Community Connections Program is the only program available in Welland.
Located In Community Niagara Falls
Address & Map
YMCA of Niagara Employment and Immigrant Services
8123 Lundy's Lane
Niagara Falls, ON L2H 1H2
View Google Map
Intersection Lundy's Lane and Kalar Rd
Service and Access Details
Description (Service)

A community based non-profit charitable organization whose team of staff and volunteers provide vital settlement services to newcomers as they strive to create a new life in Canada. Niagara Folk Arts Multicultural Centre (NFAMC) in partnership with the YMCA Newcomer and Employment Services are offering services at the joint location of the Newcomer Information Centre.

SETTLEMENT SERVICE Provides confidential services at no cost to an individual, family and group basis; to newcomers and Canadian Citizens residing in the Niagara Peninsula.

Settlement Services Include: * Information and documentation assistance pertaining to immigration, settlement and citizenship * Orientation and workshops for newcomers * Counselors provide service in several languages such as: English, French, Spanish, Arabic, Tagalog, Mandarin, Hungarian and Hebrew

For more information please call 289-296-7369

COMMUNITY CONNECTIONS: As part of the initiative "Welcoming Communities", newcomers receive help to establish social and professional networks that will enable them to integrate into their community and to feel welcome. Canadian volunteers and immigrants participate together in social events, language and mentor-ship matches and conversation circles to help immigrants develop language skills and knowledge of the community. The program helps newcomers to Canada make contacts with Canadian volunteers for cultural exchange and professional support during the settlement process. This program is available in St.Catharines, Niagara Falls and Welland.

For more information please call 905-685-6589 ext 228

YOUTH SERVICES Offers many opportunities for young immigrants aged 13 to 24 years to make friends, learn more about their community and participate in various activities such as youth group, cooking classes, sports and arts. Provides support to young people including: application for admission to university or college, tutors, resumes, how to find a job, educational workshops, finding volunteer work in the community etc.

For more information call 905-685-6589 ext 243

SKILLS TRAINING Programs such as Health and Safety, Customer Service, Small Business, Computer Training is provided on an on-going basis

For more information call 905-685-6589 ext 242

JOB SEARCH WORKSHOP (JSW) Assess employment and/or training needs * develop action plans * interactive workshops designed to meet the needs of newcomers

For more information call 289-296-7369

Hours Mon-Fri 9 am-5 pm
Eligibility All Canadian citizens, permanent residents/landed immigrants, refugees 
Community Connections Adult and Youth Services: Newcomers to Canada - immigration papers or permanent resident card required. 
Job Search Workshop (JSW): Eligible immigration status must be: Permanent Resident, Convention Refugee, Intent-to-Land, or Live-in Caregiver, who are ready, willing and able to work in Canada, must have basic English language communication abilities.
Application Intake forms required, immigration documents necessary for most services
Languages English ; French ; Arabic ; Chinese ; Hungarian ; Spanish
Fees None
Physical Access Fully Accessible
Other Details
Legal Status (50) Non Profit
Funding Provincial ; Provincial/Federal
Service Categories Immigrant/Refugee Employment Programs ; Newcomer Settlement Services

Agency Overview