IMPORTANT NOTE: Services may be impacted in response to COVID-19 (Coronavirus). Please contact agenices or programs listed on this page prior to visiting in person to receive up to date information on their services (eg. wait times, hours of operation etc…).

Contact Details
Office Phone 905-682-9201
Toll Free Phone From Grimsby and outside the Niagara Region only 1-800-232-3292
Fax 905-687-4844
Primary Contact Marilyn Barton, Executive Assistant to the Chief Executive Officer; Email:
Primary Executive Donna Woiceshyn, Chief Executive Officer
Site Details
Areas Served Niagara Region
Located In Community Thorold
Address & Map
Campbell East
1815 Sir Isaac Brock Way
Thorold, ON L2V 4T7
View Google Map
Intersection Sir Isaac Brock Way and Merrittville Hwy
Mailing Address PO Box 344 
Thorold, ON L2V 3Z3
Service and Access Details
Description (Service) NRH is the administrator of affordable housing for Niagara Region and provides affordable housing solutions for approximately 15,000 people through a combination of programs and services, including:  
• Coordination of the Centralized Waiting List for affordable housing in Niagara  
• Managing more than 2,800 NRH Public Housing units located in apartment buildings, townhouses and detached houses  
• Maintenance services and capital works projects  
• Answering inquiries regarding NRH Tenancy Agreements and building repairs  
• Providing administration for 61 non-profit and co-operative housing providers  
• Researching and initiating new affordable housing opportunities  
• Providing more than 1,400 rent supplement units through agreements with private landlords  
• Providing down payment assistance to qualified applicants through a homeownership program (depending on funding availability)  
• Providing funding to low-income homeowners for major asset replacement/repair, accessibility modifications and creation of secondary suites (depending on funding availability)
Hours Mon-Fri 8:30 am-4:30 pm
Eligibility Ages: 16 year(s) and up 
Canadian Citizens, Permanent Residents and Refugee Claimants
Application Applications can be found at or picked up at: 
• NRH office 
• Housing Help Centre (129 Church St, St Catharines) 
• The Hope Centre (570 King St, Welland) 
• Niagara Peninsula Homes (41 Victoria St, Welland) 
• Project Share (4129 Stanley Ave, Niagara Falls) 
• Fort Erie Multicultural Centre (52 Jarvis St, Fort Erie) 
• Ontario Works offices
Languages English
Fees Assistance Available
Physical Access Fully Accessible
Other Details
Legal Status (20) Regional Government
Funding Federal
Elections Nov
Service Categories Housing Authorities ; Low Income/Subsidized Rental Housing

Agency Overview

Services at this Location