IMPORTANT NOTE: Services may be impacted in response to COVID-19 (Coronavirus). Please contact agenices or programs listed on this page prior to visiting in person to receive up to date information on their services (eg. wait times, hours of operation etc…).

St Catharines (City of)

Site: St Catharines - City Hall

Service: Economic Development and Tourism Services

Public Comments COVID-19: The City’s Economic Development and Tourism Services team has recently launched PickUpSTC, a new website aimed at providing residents with links to local businesses that remain open. Consumers can visit and either browse through the list of businesses, or search for one based on business type and the service it offers, including takeout, delivery, curbside pickup and more. The list of businesses on the directory continues to grow, and new additions are welcome. Businesses can enroll by completing a submission via the website.
Contact Details
Office Phone Economic Development 905-688-5601 ext 1760 ; Tourism Services 905-688-5601 ext 1731
Toll Free Phone Welland Canal Ship Schedules and St Catharines Museum 1-800-305-5134 or 905-688-5601 ext 5226
Fax 905-688-8994
Social Media Facebook Instagram LinkedIn Twitter
Primary Contact Karen Doyle, Tourism Marketing Officer; Phone: 905-688-5601 ext 1733; Email:
Alternate Contact Rob Lapansee; Phone: 905-688-5601 ext 1731; Email:
Primary Executive Brian York, Director of Economic Development and Government Relations; Phone: 905-688-5601 ext 1720; Email:
Alternate Executive Sabrina Maselli, Economic Development Officer; Phone: 905-688-5601 ext 1732; Email:
Site Details
Areas Served St Catharines
Located In Community St Catharines
Address & Map
City Hall
50 Church St
St Catharines, ON L2R 7C2
View Google Map
Intersection Church St and James St
Mailing Address PO Box 3012 
50 Church St 
St Catharines, ON L2R 7C2
Service and Access Details
Description (Service) * Site Selection Assistance: advertise the locational advantages of St. Catharines and assist investors in relocating.  
* Business Expansion/Retention Assistance: A corporate calling program that provides a means of communicating with the business community in identifying urgent business issues and opportunities and establish initiatives to support business growth. 
* Information Service: provides various information products about St Catharines to potential investors, local businesses, tourists and other interested parties. 
* Tourism Information Assistance: offers an array of support and advice to many attractions, festivals, events, shopping, tours, dining 
and accommodations, assists in conference, sporting events location planning and group visits. 
* Relocation Information: provides relocation packages and visitor information.
Hours Mon-Fri 8:30 am-4:30 pm
Eligibility No restrictions
Application Call for information
Languages English
Fees See website for fees. For tourism advertising rates, contact
Physical Access Fully Accessible
Other Details
Legal Status (10) Local Government
Service Categories Business Recruitment and Attraction ; Tourism Development ; Tourist Information
Print Material City Guide, Community Profile, Tour & Trail Map, City Tear off Map
Events The ST CATHARINES CITY GUIDE is available by contacting Tourism Services by phone, email at or by visiting the website: 
Visit the website for detailed information on numerous festivals, events, attractions, accommodations and much more.

Agency Overview

Locations for this Service