IMPORTANT NOTE: Services may be impacted in response to COVID-19 (Coronavirus). Please contact agenices or programs listed on this page prior to visiting in person to receive up to date information on their services (eg. wait times, hours of operation etc…).

Canadian Hearing Services

Site: Hamilton Regional Office

Contact Details
Office Phone Toll free 1-866-518-0000
TTY Phone Toll free 1-877-215-9530
Fax 1-833-203-4421
E-Mail info@chs.ca
Website chs.ca
Social Media Facebook RSS Twitter YouTube
Primary Executive Julia Dumanian, President and Chief Executive Officer
Site Details
Areas Served Hamilton ; Niagara Region
Located In Community Hamilton
Address & Map
50 Dundurn St S
Hamilton, ON L8P 4W3
 
View Google Map
Intersection Dundurn St S and King St W
Service and Access Details
Description (Service) Offers services to deaf, deafened and hard of hearing individuals and their families and caregivers. Provides information on hearing health care, communication devices, support groups and general counselling and coping strategies for those with a hearing loss. 
 
General Support Services Program (GSS) offers case management to help consumers who need coordinated long-term support in the community. Supportive counselling is available to help individuals and their families find solutions to problems of everyday living. Restoration to enable independent functioning by providing coping strategies, information on communication devices and emotional support, as well as, referral services and consumer advocacy. 
 
Hearing Care Counselling Program (HCCP) assists hard of hearing adults (over 55 years of age) who are having difficulty hearing their family, caregivers and friends, the television or telephone, etc. Services provided include home visits, education, hearing help classes, and communication devices. The Hearing Care Counsellors are available by appointment only.  
 
Communication Devices Program: Carries a complete range of communication devices, including assistive listening devices, visual smoke alarms, amplified telephones, TTYs, and more. Can provide information needed to choose the product that best suits situation. Devices are ordered from head office in Toronto and shipped to the Hamilton office or other address, as specified. 
 
To book an interpreter, please contact the Ontario Interpreting Services (OIS) centralized scheduling centre in Ottawa. Request can be made in English, ASL, French, or LSQ. Skype: callois.chs; Email: requests@oischs.ca 
 
Emergency Interpreting Service: For medical, mental health, police and child welfare emergencies only. May not be available in all communities.
Hours Office Mon-Fri 9 am-5 pm * Ontario Interpreting Service Mon-Thu 8 am-8 pm, Fri 8 am-5 pm * Emergency Interpreting Service Mon-Sun 24 hours
Eligibility No restrictions
Application Call for information
Languages English ; American Sign Language (ASL)
Physical Access Fully Accessible
Other Details
Legal Status (50) Non Profit
Elections Jun
Service Categories Assistive Technology Equipment Sales ; Assistive Technology Information ; Case/Care Management ~ Hearing Loss ; Disability Associations ~ Hearing Loss ; Disease/Disability Information ~ Hearing Loss ; Health/Disability Related Counselling ~ Hearing Loss ; Health/Disability Related Support Groups ~ Hearing Loss ; Interpretation/Translation ~ Hearing Loss ; Specialized Information and Referral ~ Hearing Loss
Print Material Annual report * Pamphlets

Agency Overview