IMPORTANT NOTE: Services may be impacted in response to COVID-19 (Coronavirus). Please contact agenices or programs listed on this page prior to visiting in person to receive up to date information on their services (eg. wait times, hours of operation etc…).

Multicultural Network of Niagara Falls

Contact Details
Office Phone 905-732-5337
Toll Free Phone 1-888-764-9041
Fax 905-732-0212
Primary Contact Kenny Gwena, Settlement Counsellor; Email:
Primary Executive Janet Madume, Executive Director
Site Details
Areas Served Niagara Falls
Located In Community Niagara Falls
Address & Map
Conference Room
4848 Victoria Ave
Niagara Falls, ON L2E 4C5
View Google Map
Intersection Victoria Ave and Morrison St
Mailing Address c/o Janet Madume 
26 East Main St 
Welland, ON L3B 3W3
Service and Access Details
Description (Service) COVID-19: Services offered online and over the phone. 
Offers settlement counselling to newcomers.
Hours Mon-Fri 8:30 am-4:30 pm
Eligibility All newcomers to Canada including immigrants, refugees or Canadian citizens originating from other countries.
Application Call for information
Languages English ; French ; Shona ; Spanish ; Interpretive Services
Fees None
Physical Access Fully Accessible
Other Details
Legal Status (50) Non Profit
Established 1998
Funding Provincial
Meetings Call for details
Service Categories Newcomer Settlement Services