Niagara (Region of). Community Services Department

Site: Thorold

Service: Seniors Services - Niagara Gatekeepers Program

Contact Details
Office Phone Referral Line 905-684-0968 ; Administrative Office 905-984-2621
Fax 905-984-6409
Primary Contact Rachel Ringler-Scott, Administrative Support, Seniors Community Programs; Phone: 905-980-6000 ext 3860; Email:
Alternate Contact Carol Rudel, Administrator, Seniors Community Programs; Phone: 905-980-6000 ext 3850; Email:
Site Details
Areas Served Niagara Region
Located In Community Thorold
Address & Map
Campbell East
1815 Sir Isaac Brock Way W
Thorold, ON L2V 3Z3
View Google Map
Intersection Sir Isaac Brock Way and Merrittville Hwy
Mailing Address Box 344 
Thorold, ON L2V 3Z3
Service and Access Details
Description (Service) Niagara Gatekeepers is a phone line referral service that anyone can call to help connect an at-risk senior who is 55 years of age or older with programs and services to help them stay safe and independent at home. Referrals to the Niagara Gatekeeper phone line will be forwarded to one of the partner agencies. The role of the partner agency is to contact the senior and help get services in place that are intended to help seniors remain safe and independent at home for as long as possible.  
All information gathered during the calls is confidential and callers may remain anonymous. Services are only provided with the consent of the senior.  
Partner agencies: 
Niagara Region, Seniors Community Programs 
HNHB Local Health Integration Network (HNHB LHIN) – Home and Community Care 
Alzheimer Society of Niagara Region  
Niagara Region, Mental Health 
Community education presentations are also offered to any interested group.
Hours Gatekeeper referral line Mon-Sun 8:30 am-8:30 pm * Administrative Offices Mon-Fri 9 am-4 pm
Eligibility Referrals can be made by anyone on behalf of a senior in need.
Application Referral Line: 905-684-0968
Languages English
Fees None
Physical Access Fully Accessible
Other Details
Legal Status (20) Regional Government
Service Categories Adult Protective Services ; Gatekeeper Alert Programs
Print Material Pamphlet - Niagara Gatekeepers

Agency Overview

Locations for this Service