IMPORTANT NOTE: Services may be impacted in response to COVID-19 (Coronavirus). Please contact agenices or programs listed on this page prior to visiting in person to receive up to date information on their services (eg. wait times, hours of operation etc…).

Contact Details
Office Phone 905-688-8248 ext 7393
Toll Free Phone 1-888-505-6074 ext 7393 ; Canadian Cancer Society Smokers Helpline 1-877-513-5333
Fax 905-688-7024
Primary Contact Diana Teng, Manager; Phone: 905-688-8248 ext 7301; Email:
Site Details
Areas Served Niagara Region
Located In Community Thorold
Address & Map
Campbell East
1815 Sir Isaac Brock Way
Thorold, ON L2V 4T7
View MapQuest Map
Intersection Sir Isaac Brock Way and Merrittville Hwy
Mailing Address PO Box 1052 
Station Main 
Thorold, ON L2V 0A2
Service and Access Details
Description (Service) Enforces the smoking by-laws and Smoke Free Ontario Act within the Niagara Region. Available to report offences. The hotline also is a service to smokers who want information or who want to quit. Information can also be obtained on second hand smoke issues and the law.
Hours Information Line Mon-Sun 24 hours * Office Mon-Fri 8:30 am-4:30 pm, Sep-May * Office Mon-Fri 8:30 am-4 pm, Jul-Aug
Eligibility No restrictions
Application No application required
Languages English ; French
Fees None
Physical Access Fully Accessible
Other Details
Legal Status (20) Regional Government
Funding Regional / Municipal
Service Categories Air Pollution Control ; Smoking/Vaping Cessation ; Tobacco Use Education/Prevention

Agency Overview

Locations for this Service