Victim Services Niagara
Site: St Catharines - Niagara Regional Police Services Headquarters
Service: Victim Crisis Assistance Ontario
Record #: NIA5383 | Last Modified: 15 Jan 2021 | Last Full Update: 15 Oct 2019 |
Contact Details | |
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Office Phone | 905-688-4111 ext 5084 ; Text + Chat Line 226-270-6776 |
Crisis Phone | 905-682-2626 |
Fax | 289-248-1034 |
info@victimservicesniagara.on.ca | |
Website | www.victimservicesniagara.on.ca |
Social Media | ![]() ![]() |
Primary Contact | Tarryn Anderson, Executive Director; Email: tarryn@victimservicesniagara.on.ca |
Alternate Contact | Tiffany Hare, Client Services Administrator; Email: tiffany@victimservicesniagara.on.ca |
Volunteer Coordinator | Pearl Robinson, VCAO Program Coordinator; Email: pearl@victimservicesniagara.on.ca |
Alternate Executive | Roger Mayo, Chair of the Board |
Site Details | |
Areas Served | Niagara Region |
Located In Community | St Catharines |
Address & Map | |
Intersection | Stanley Ave and Valley Way |
Service and Access Details | |
Description (Service) | COVID-19- Until further notice, Victim Services will not be attending any on-scene calls for service. Supports and services will still be available 24/7 by telephone via the referral line 950-682-2626. On-site early intervention and crisis intervention * needs assessment * safety planning * referrals to community services * enhanced support for vulnerable victims * assistance with applications to VQRP+ Victim Quick Response Program+ (VQRP+) -- assistance with emergency expenses related to the incident, including home safety, accommodation, meals, transportation, basic necessities, dependent care costs, counselling, traditional Indigenous health services, cellular phones, vision care, dental care, aids for victims with disabilities, interpretation services, crime scene cleanup, government/medical documents and funeral expenses * additional assistance for victims of human trafficking includes storage locker, tattoo removal, and treatment at a recovery facility * no direct reimbursement to victims for support listed above * financial support also available for victims who sustained serious physical injuries during a crime and for parents of child homicide victims and spouses of homicide victims Also offers a Live Chat option. |
Hours | Office Mon-Fri 8 am-4 pm * Emergency Line Mon-Sun 24 hours |
Eligibility | Victims of crime and tragic circumstances * VQRP+ -- victims, immediate family members, and witnesses in the direct aftermath of violent crimes |
Application | Referral by police, emergency services, community agency or self referral |
Languages | English ; French |
Fees | None |
Physical Access | Fully Accessible |
Other Details | |
Legal Status | (50) Non Profit |
Established | 1998 |
Funding | Provincial - Ministry of the Attorney General ; United Way ; Town of Fort Erie Bingo |
Meetings | Volunteer Crisis Responders Meetings/Trainings - first Wednesday of each month (except July and August) |
Service Categories | Case/Care Management ~ Crime Victims ; Crime Victim Compensation ; Crime Victim Compensation ~ Victims of Human Trafficking ; General Crime Victim Assistance ; In Person Crisis Intervention ~ Crime Victims ; Specialized Information and Referral ~ Crime Victims |