IMPORTANT NOTE: Services may be impacted in response to COVID-19 (Coronavirus). Please contact agenices or programs listed on this page prior to visiting in person to receive up to date information on their services (eg. wait times, hours of operation etc…).

Contact Details
Office Phone 905-641-5222
Crisis Phone COAST 1-866-550-5205
Fax 905-641-8821
Social Media Facebook Twitter
Primary Contact Sarah Beaton, Program Manager; Phone: 905-641-5222 ext 2628
Primary Executive Tara McKendrick, Executive Director
Site Details
Areas Served Niagara Region
Located In Community St Catharines
Address & Map
264 Welland Ave
St Catharines, ON L2R 2P8
View Google Map
Intersection Welland Ave and Page St
Service and Access Details
Description (Service) COVID-19: In person services have resumed at Welland Ave, St Catharines location with physical distancing measures in place. Contact to book an appointment. Same day services continue to be available via phone and Ontario Telemedicine Network videoconferencing.

A voluntary non-medical facility * provides crisis counselling and a safe, therapeutic environment for men and women to stay throughout a mental health crisis as an alternative to hospitalization * average length of stay is three to five days * seven beds are available

Workers are available to:

◾discuss crisis situation
◾identify both current strengths and any challenges to overcome
◾assist with short-term goal setting while developing new planning and coping skills
◾support in regaining confidence and independence
◾provide information and referrals as required

Hours Mon-Sun 24 hours
Eligibility Ages: 16 year(s) and up 
Individuals experiencing a self identified mental health crisis, who are agreeable to the service, who are not impaired by alcohol or drugs and who do not pose a health and safety risk to themselves or others.
Application Appropriate referrals for the Safe Bed Program can come from therapists, counsellors, Psychiatrists, Physicians, Nurses, Social Workers, Psychologists, Community Agencies or any other professionals with a working knowledge of current situation and relevant history
Languages English
Fees None
Physical Access Fully Accessible
Other Details
Legal Status (50) Non Profit
Service Categories Crisis Residential Treatment

Agency Overview

Locations for this Service