IMPORTANT NOTE: Services may be impacted in response to COVID-19 (Coronavirus). Please contact agenices or programs listed on this page prior to visiting in person to receive up to date information on their services (eg. wait times, hours of operation etc…).

Pathstone Mental Health

Site: St Catharines - Head Office

Service: Crisis and Support Services

Contact Details
Office Phone 905-688-6850
Crisis Phone Toll free 1-800-263-4944
Social Media Facebook Instagram Twitter YouTube
Primary Contact Kim Rossi, Director of Philanthropy and Public Relations, Pathstone Foundation; Phone: 905-688-6850 ext 167; Email:
Volunteer Coordinator Linda Vespoli Burch; Phone: 905-688-6850 ext 148; Email:
Primary Executive Shaun Baylis, Chief Executive Officer
Site Details
Areas Served Niagara Region
Located In Community Niagara Region
Address & Map
Branscombe Centre
1338 Fourth Ave
St Catharines, ON L2S 0G1
View Google Map
Intersection Fourth Ave and Third St Louth
Service and Access Details
Description (Service) COVID-19: Continuing to use methods other than face to face sessions to provide mental health services to children, youth and their families. Crisis and Support Line remains open 24/7.  
A mobile crisis intervention service providing immediate telephone counselling and, if necessary, on-site crisis intervention in the home, school, or other community location. Counsellors have access to psychiatric and psychologist consultation. 
Crisis staff are able to go out to a crisis situation after information is collected over the phone and an on-site intervention is assessed as appropriate. For safety reasons, Crisis services will not go into violent situations where there is risk of client or staff harm. These situations require police involvement. If appropriate, intervention can occur after the violence has de-escalated in order to prevent an intensification of the crisis. 
Services include: Crisis counselling, family support, referrals to resources, advocacy, community information, workshops (see Coping With Stress in the Family), access to psychiatric consultation, and crisis bed.
Hours Service Mon-Sun 24 hours
Eligibility Ages: 18 year(s) and under
Application Call crisis line
Languages English - Reception, Website, Programs, Publications ; French - Website, Interpretation, Publications
Fees None
Physical Access Fully Accessible
Other Details
Legal Status (50) Non Profit
Funding Provincial - Ministry of Children and Youth Services
Elections Sep
Service Categories Mental Health Crisis Lines ~ Youth ; Psychiatric Mobile Response Teams

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