Pathstone Mental Health

Site: St Catharines - Head Office

Service: Crisis Services

Contact Details
Office Phone 905-688-6850
Crisis Phone Toll free 1-800-263-4944
Primary Contact Kim Rossi, Director of Philanthropy & PR, Pathstone Foundation; Phone: 905-688-6850 ext 167; Email:
Volunteer Coordinator Linda Vespoli Burch; Email:
Primary Executive Shaun Baylis, CEO, Pathstone Mental Health
Site Details
Areas Served Niagara Region
Located In Community Niagara Region
Address & Map
1338 Fourth Ave
St Catharines, ON L2S 0G1
View Google Map
Intersection Fourth Ave and Third St Louth
Service and Access Details
Description (Service) A mobile crisis intervention service providing immediate telephone counselling and, if necessary, on-site crisis intervention in the home, school, or other community location. Counsellors have access to psychiatric and psychologist consultation. 
Crisis staff are able to go out to a crisis situation after information is collected over the phone and an on-site intervention is assessed as appropriate. For safety reasons, Crisis services will not go into violent situations where there is risk of client or staff harm. These situations require police involvement. If appropriate, intervention can occur after the violence has de-escalated in order to prevent an intensification of the crisis. 
Services include: Crisis counselling, family support, referrals to resources, advocacy, community information, workshops (see Coping With Stress in the Family), access to psychiatric consultation, and crisis bed.
Hours Service Mon-Sun 24 hours
Eligibility Ages: 18 year(s) and under
Application Call crisis line
Languages English - Reception, Website, Programs, Publications ; French - Website, Interpretation, Publications
Fees None
Physical Access Fully Accessible
Other Details
Legal Status (50) Non Profit
Funding Provincial - Ministry of Children and Youth Services
Elections Sep
Service Categories Mental Health Crisis Lines ~ Youth ; Psychiatric Mobile Response Teams

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