|Record #: NIA3302||Last Modified: 17 Jul 2018||Last Full Update: 17 Mar 2017|
|Crisis Phone||Toll free 1-800-263-4944|
|Primary Contact||Denise Evans, Clinical Manager|
|Areas Served||Niagara Region|
|Located In Community||St Catharines|
|Address & Map||
1338 Fourth Ave
St Catharines, ON L2S 0G1
View Google Map
|Intersection||Fourth Ave and Third St Louth|
|Service and Access Details|
|Description (Service)||A mobile crisis intervention service providing immediate telephone counselling and, if necessary, on-site crisis intervention in the home, school, or other community location. Counsellors have access to psychiatric and psychologist consultation.
Crisis staff are able to go out to a crisis situation after information is collected over the phone and an on-site intervention is assessed as appropriate. For safety reasons, Crisis services will not go into violent situations where there is risk of client or staff harm. These situations require police involvement. If appropriate, intervention can occur after the violence has de-escalated in order to prevent an intensification of the crisis.
Services include: Crisis counselling, family support, referrals to resources, advocacy, community information, workshops (see Coping With Stress in the Family), access to psychiatric consultation, and crisis bed.
|Hours||Service Mon-Sun 24 hours|
|Eligibility||Ages: 18 year(s) and under|
|Application||Call crisis line|
|Physical Access||Fully Accessible|
|Legal Status||(50) Non Profit|
|Funding||Provincial - Ministry of Children and Youth Services|
|Service Categories||Family Counselling ; In Person Crisis Intervention ; Mental Health Hotlines ~ Youth ; Psychiatric Mobile Response Teams|