Canada. Service Canada

Site: Welland Service Centre

Service: Canada. Service Canada

Public Comments Due to an extremely high volume of calls, the option to speak with a representative regarding an Employment Insurance claim may be periodically unavailable. The automated service is available to obtain information regarding claims, such as application status, payment information and the number of weeks left on their claim. There is also general recorded information available, which outlines the different types of available benefits, what is needed to qualify and how to apply. If it is necessary to speak with a representative trying the number at different times or going to a Service Canada location in person may be necessary.
Description & Services
Description (Service) One-stop service delivery for a wide range of federal programs and services * Internet access and assistance locating and applying for government programs including Employment Insurance, Social Insurance Numbers, Canada Pension Plan, Old Age Security, as well as Apprenticeship Incentive Grant, Canada Educational Savings Plan and Grant, and others 
Passport application forms can be picked up at any Service Canada Centre. Application for a new passport or passport renewal is done at the Passport Office
Hours Walk-in Service Mon-Fri 8:30 am-12 noon, 12:30 pm-4 pm * Telephone Service Mon-Fri 8 am-5 pm
Dates All year
Areas Served Dunnville ; Port Colborne ; Welland
Eligibility No restrictions
Application For the Canada Educational Savings Plan and Grant apply through RESP (Registered Education Savings Plans) provider
Languages English - toll free line ; French - toll free line ; Interpretive Services
Fees Service - for some services
Contact Information
Office Phone Toll free 1-800-622-6232
TTY Phone Toll free 1-800-926-9105
Located In Community Welland
Address & Map
250 Thorold Rd W
Welland, ON L3C 3W3
View Google Map
Intersection Thorold Rd and Prince Charles Dr N
Accessibility Fully Accessible
Other Details
Legal Status (40) Federal Government

INCommunities INFO-Line 2-1-1: answers to your questions 24 hours a day, 7 days a week.
If you have questions about the database or cannot locate the information that you require, please call 2-1-1 or email INCommunities at

To submit changes to your record, simply select the "SUGGEST AN UPDATE" link located at the top of your record.
To report concerns about this database or your record in it, please contact INCommunities by Telephone by dialing 2-1-1 or 1-800-263-3695 or by Email

Disclaimer: While we strive to ensure that all information is accurate and up to date, we are not liable for consequences or damages resulting from the use or misuse of the contents of this site.