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Public Comments The Community Connections Program is the only program available in Welland.
Contact Details
Office Phone 905-685-6589
Social Media Facebook Instagram Twitter YouTube
Primary Contact Marie Mouradikian, Office Manager; Phone: 905-685-6589 ext 221; Email:
Alternate Contact Emily Kovacs, Executive Director; Phone: 905-685-6589 ext 222; Email:
Volunteer Coordinator Jillien Hone, Volunteer Coordinator; Phone: 905-685-6589 ext 246; Email:
Site Details
Areas Served Niagara Region ; St Catharines ; The Community Connections Program is the only program available in Welland.
Located In Community St Catharines
Address & Map
Old Robertson School
85 Church St
St Catharines, ON L2R 3C7
View Google Map
Intersection Carlisle St and Church St
Service and Access Details
Description (Service)

A community based non-profit charitable organization whose team of staff and volunteers provide vital settlement services to newcomers as they strive to create a new life in Canada.

WELCOME CENTRE / CENTRAL INTAKE The Welcome Centre is a multi-purpose space that offers computer access and information / community referrals. This is the central area for all services at the Centre. Offers case management and speaks from a holistic approach that looks at all family's needs.

SETTLEMENT SERVICE Provides confidential services at no cost to an individual, family and group basis; to newcomers and Canadian Citizens residing in the Niagara Peninsula.

Settlement Services Include: * Information and documentation assistance pertaining to immigration, settlement and citizenship * Orientation and workshops for newcomers * Counselors provide service in several languages such as: English, French, Spanish, Arabic, Tagalog, Mandarin, Hungarian and Hebrew

For more information call 905-685-6589 ext 225

ENGLISH LANGUAGE INSTRUCTION Language instruction for Newcomers to Canada (Literacy and Levels 1-6); ESL (English as a Second Language) in partnership with the Niagara District School Board

For more information call 905-685-6589 ext 242

COMMUNITY CONNECTIONS: As part of the initiative "Welcoming Communities", newcomers receive help to establish social and professional networks that will enable them to integrate into their community and to feel welcome. Canadian volunteers and immigrants participate together in social events, language and mentor-ship matches and conversation circles to help immigrants develop language skills and knowledge of the community. The program helps newcomers to Canada make contacts with Canadian volunteers for cultural exchange and professional support during the settlement process. This program is available in St.Catharines, Niagara Falls and Welland.

For more information call 905-685-6589 ext 228

YOUTH SERVICES Offers many opportunities for young immigrants aged 13 to 24 years to make friends, learn more about their community and participate in various activities such as youth group, cooking classes, sports and arts. Provides support to young people including: application for admission to university or college, tutors, resumes, how to find a job, educational workshops, finding volunteer work in the community etc.

For more information call 905-685-6589 ext 243

SKILLS TRAINING Programs such as Health and Safety, Customer Service, Small Business, Computer Training is provided on an on-going basis

For more information call 905-685-6589 ext 226

JOB SEARCH PROGRAM (JSW) An Employment Assessment Program which helps to create an Employment Action Plan. Offer one-on-one assistance and many workshops and sessions to choose from. Call to book an Employment Assessment

For more information call 905-685-6589 ext 231

CARE FOR NEWCOMER CHILDREN (COMBINED CARE) Long term care offered from September through June for parents attending the Centre's LINC/ESL classes. This care is provided to children from the ages of 6 months - 6 years of age. Short term care is available throughout the year for children from the ages of 6 months - 12 months, whose parents may be attending a workshop or appointment offered here at the NFAMC.

RENTAL SPACE Offers rooms for rent in the evenings and weekends. Robertson Hall is available for large groups and classrooms for small groups. The Hall has two floors and a full kitchen.

For more information, call 905-685-6589 ext 232

Hours Mon-Fri 8:30 am-4:30 pm
Eligibility Settlement Services: All immigrants, refugees, and new Canadians 
Community Connections Program: Adults and Families, Seniors 50+ 
Youth Services Program: 13-24 years 
Job Search Program (JSW): Immigration status must be one of the following: Landed Immigrant * Convention Refugee * Intent-to-Land * Live-in Caregiver * ready, willing and able to work in Canada * must have basic English language communication ability
Application Intake forms required, immigration documents necessary for most services
Languages English ; French ; Arabic ; Chinese ; Hebrew ; Hungarian ; Italian ; Polish ; Spanish ; Turkish ; Interpretive Services - Most other languages can be accommodated through volunteer interpretation
Physical Access Partially Accessible
Other Details
Legal Status (50) Non Profit
Established 1970
Funding Regional / Municipal ; Provincial ; Federal
Elections Oct/Nov
Service Categories Banquet Facilities ; English as a Second Language ; Immigrant/Refugee Employment Programs ; Meeting Space ; Newcomer Settlement Services
Print Material Annual Report; Festival Guide

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