IMPORTANT NOTE: Services may be impacted in response to COVID-19 (Coronavirus). Please contact agenices or programs listed on this page prior to visiting in person to receive up to date information on their services (eg. wait times, hours of operation etc…).

Hospice Niagara

Contact Details
Office Phone 905-984-8766
Fax 905-984-8242
Social Media Facebook Instagram Twitter YouTube
Primary Contact Jessica Estabrooks, Manager, Finance, Operations and Quality Improvement; Phone: 905-984-8766 ext 238
Alternate Contact Joanna Mataya, Director of Community Programs; Phone: 905-984-8766 ext 205
Volunteer Coordinator Marnie Engel, Coordinator of Volunteers; Email:
Primary Executive Carol Nagy, Executive Director
Site Details
Areas Served Niagara Region
Located In Community St Catharines
Address & Map
403 Ontario St, Unit 2
St Catharines, ON L2N 1L5
View Google Map
Intersection Ontario St near QEW
Service and Access Details
Description (Service) COVID-19: Hospice, programs and services continue to be offered. In-person programs are being offered virtually and there are safety protocols for the hospice residence. The administrative office is open weekdays from 10 am-4:30 pm with limited onsite staff. Visit website for details. 
Assists people and families from the time of diagnosis with a terminal illness, through to end-of-life care and bereavement. Programs and services are free of cost and support people in their homes, in the community and in the hospice residence.  
Care at Home: Working with primary care providers as one team, medical, emotional and social supports help people live well, for as long as possible in their own home, while supporting caregivers.  
Care at Hospice: A 10-bedroom home, providing care, compassion and dignity for people at end of life and their families.  
Care in the Community:  
Wellness Programs: Programs such as Day Hospice focus on helping people and caregivers live well.  
Bereavement Support: Children, teenagers and adults explore their feelings of grief and loss in a safe and supportive space. Participation is not dependent on their loved one having been a Hospice Niagara client.  
Education and Consultation: In partnership with the Palliative Pain and Symptom Management Consultation Program, professional palliative care education and consultation is delivered to service providers across Niagara.
Hours Office Mon-Fri 10 am-4:30 pm
Eligibility Anyone with an incurable condition. Parental consent is required for youths under 18 years accessing bereavement programs. Contact office for details.
Application Contact the Integrated Transitions Coordinator at 905-984-8766 ext 273 for assessment to hospice residence.
Languages English ; French
Fees None
Physical Access Fully Accessible
Other Details
Legal Status (50) Non Profit
Established 1993
Funding Provincial - Ministry of Health and Long Term Care ; Fundraising ; Donations
Elections Jun
Service Categories Bereavement Counselling ; Bereavement Support Groups ; Hospice Facilities ; Palliative Care ; Terminal Illness Counselling