IMPORTANT NOTE: Services may be impacted in response to COVID-19 (Coronavirus). Please contact agenices or programs listed on this page prior to visiting in person to receive up to date information on their services (eg. wait times, hours of operation etc…).

Niagara Employment Help Centre

Service: Ontario Employment Services

Contact Details
Office Phone 905-358-0021 ext 0
Fax 905-374-7151
Social Media Facebook Twitter
Primary Contact Ethel Churchill, Executive Director; Email:
Alternate Contact Trisha Botticella, Program Manager; Email:
Site Details
Areas Served Niagara Falls
Located In Community Niagara Falls
Address & Map
6100 Thorold Stone Rd, Unit 7
Niagara Falls, ON L2J 1A3
View Google Map
Intersection Thorold Stone Rd and Portage Rd
Service and Access Details
Description (Service) COVID-19: Office is currently closed to the public. Services are being offered virtually. Webinars and help offered over the phone. 
Comprehensive employment and job search services * assessment of skills, interests and experience * job search strategies, including resume preparation * information about careers and occupations, local labour market, employment and training opportunities * on-the-job training, work experience * help in maintaining employment * information and referral to other employment and community services  
Second Career Program -- skills training and financial support for laid-off workers 
Services for employers -- help in identifying human resource skills requirements * matching of workplace needs to workers' skills, capabilities, interests and experience * support for developing on-the-job training plans and monitoring of placements to support retention
Hours Mon, Tue 8:30 am-5 pm * Wed-Fri 8:30 am-4:30 pm
Eligibility Self-service information and resources -- anyone, including people with jobs, those who are under-employed, people looking for work, students, apprentices, internationally trained individuals, employers

Assisted services (such as supported job search, job matching and placement, job retention services) -- people who are unemployed and out of school
Application Call or drop in * for general information on Employment Ontario services call the toll-free Employment Ontario contact centre at 1-800-387-5656 (TTY 1-866-533-6339) or visit
Languages English
Fees None
Physical Access Fully Accessible
Other Details
Legal Status (50) Non Profit
Service Categories Comprehensive Job Assistance Centres ; Human Resources Management Support ; Job Training Expense Assistance