IMPORTANT NOTE: Services may be impacted in response to COVID-19 (Coronavirus). Please contact agenices or programs listed on this page prior to visiting in person to receive up to date information on their services (eg. wait times, hours of operation etc…).

Canada. Border Services Agency

Site: Queenston Lewiston Bridge

Service: Canada. Border Services Agency

Contact Details
Toll Free Phone Border Information Service (BIS) 1-800-461-9999 ; Calls outside Canada 1-204-983-3500 or 1-506-636-5064
TTY Phone Toll free within Canada 1-866-335-3237
Social Media Facebook Instagram LinkedIn Twitter YouTube
Site Details
Areas Served Niagara Region
Located In Community Queenston
Address & Map
14154 Niagara Pkwy, Hwy 405
Niagara-on-the-Lake, ON L0S 1J0
View Google Map
Intersection Queenston Heights and Hwy 405
Mailing Address c/o Canada Border Services Agency: Niagara District Office 
PO Box 126 
Niagara-on-the-Lake, ON L2E 6T1
Service and Access Details
Description (Service) Manages the access of people and goods to and from Canada. Services offered include:  
* Low Value Shipments Program  
* Designated Commercial Office  
* Highway/Land Border Office 
* NEXUS/Highway  
* Accounts Receivable Ledger Office 
* Designated Export Office 
* Duty-Free Shop  
* Electronic Data Interchange
Hours Border Information Service (BIS) Mon-Sun 24 hours * BIS Agents Mon-Fri 8 am-4 pm
Eligibility No restrictions
Application Call or visit
Languages English ; French
Fees Program - For some programs
Physical Access Partially Accessible
Other Details
Legal Status (40) Federal Government
Service Categories Border Patrol/Inspections

Agency Overview

Similar Service(s)