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Ontario. Ministry of Transportation

Site: St Catharines

Service: Head Office

Contact Details
Toll Free Phone General inquiry, MTO INFO, road conditions and closures 1-800-268-4686 ; Road conditions and closures/traveller information service 5-1-1 ; Driver and vehicle general inquiry 1-800-387-3445
TTY Phone 905-704-2426 ; Toll free 1-866-471-8929
Fax Drivers and vehicles 416-235-4414 ; Medical review (medical reports only) 416-235-3400 or 1-800-304-7889 ; Oversize/overweight permits 905-704-2545 ; Commercial vehicle operator's registration (CVOR) 905-704-2525
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Site Details
Areas Served Niagara Region
Located In Community St Catharines
Address & Map
301 St Paul St
St Catharines, ON L2R 7R4
View Google Map
Intersection St Paul St and Academy St
Service and Access Details
Description (Service) This location is one of the Ministry of Transportation's Head Offices. The Ministry is responsible for managing Ontario's transportation network, including road user safety and construction and maintenance activities on provincial highways. 
Counter service is provided by ServiceOntario and services available at this location include:  
Drivers' licence change of name or address * driver's abstract * driver's licence reinstatement * licence renewal * licence replacement * temporary licence * Enhanced Drivers' Licence * snow vehicle licences and permits * off-road vehicle licences and permits * display number plates * gift certificates * Used Vehicle Information Packages * vehicle permits and plates change of classification, address, name, status * dealer/service plates * replacement plates, stickers and permits * personalized plates * Commissioner of Oath services * temporary vehicle registration  
To make a complaint about the vehicle licencing office contact the Service Ontario Customer Experience Office at 1-800-267-8097 or email 
The Ministry of Transportation has on-line videos to assist with CHILD CAR SEAT installations. For more information go to:
Hours Mon-Fri 8:30 am-5 pm * Enhanced Driver's Licence services are available by appointment.
Eligibility No restrictions
Application Call or visit
Languages English ; French
Fees Service
Physical Access Fully Accessible
Other Details
Legal Status (30) Provincial Government
Service Categories Commissioner of Oaths ; Departments of Transportation/Special Districts ; Driver Licences ; Driving/Accident Records ; Motor Vehicle Registration