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Contact Details
Office Phone 289-302-2172
E-Mail support-niagara@ridewithvia.com
Website www.niagararegion.ca/transit/on-demand
Social Media Facebook Twitter YouTube
Site Details
Areas Served Grimsby ; Lincoln ; Pelham ; Wainfleet ; West Lincoln
Located In Community Thorold
Address & Map
Niagara Region Headquarters
1815 Sir Isaac Brock Way
Thorold, ON L2V 4T7
 
View Google Map
Intersection Sir Isaac Brock Way and Merrittville Hwy
Service and Access Details
Description (Service) A ridesharing pilot project for communities in West Niagara.  
 
A transportation option which uses smartphone technology and a fleet of dedicated vehicles to provide trips within the service boundaries with no fixed schedules or routes. 
 
Does not operate on a fixed route like conventional transit services. Riders can request trips in real-time through the app or over the phone by selecting a pickup point and destination. 
 
Riders can travel from their location to the pre-set destination selected when booking their ride. This is a flat fee service. The price will never increase based on location or service area. OnDemand riders arriving at any of the three transit hubs can transfer onto Regional or local transit to complete their trip. For example, a rider can board an OnDemand vehicle in Grimsby, transfer to a Niagara Region Transit bus at the St. Catharines Bus Terminal, and travel to the Outlet Collection at Niagara, all for just the one Regional fare. 
 
The service offers a door-to-door service to accommodate riders with accessible needs.
Hours Mon-Sat 7 am-10 pm
Eligibility Riders aged 13 to 18 can ride alone with the consent of their parents. Riders under the age of 13 need to be accompanied by an adult.
Application Riders can book a trip up to 15 minutes before their departure. Riders can book a trip using the app. Those who don’t have a smartphone or can’t download the app can book a ride by calling.
Languages English
Fees Service ; * $3 for trips within a riders' municipality (available to residents of Grimsby, Lincoln and Pelham) 
* $6 for trips to other communities (available to residents of Grimsby, Lincoln, Pelham, Wainfleet and West Lincoln) 
 
Multi-ride passes also available
Physical Access Fully Accessible ; Accessible vehicles are available for those who need them.
Other Details
Legal Status (20) Regional Government
Service Categories Carpooling Programs

Agency Overview

Locations for this Service