IMPORTANT NOTE: Services may be impacted in response to COVID-19 (Coronavirus). Please contact agenices or programs listed on this page prior to visiting in person to receive up to date information on their services (eg. wait times, hours of operation etc…).

Contact Details
Office Phone Students entering Kindergarten-Grade 8 905-933-0675 ; Students entering Grades 9-12 905-993-1004
Social Media Facebook
Site Details
Areas Served Niagara Region
Located In Community St Catharines
Address & Map
191 Carlton St
St Catharines, ON L2R 7P4
View Google Map
Intersection Carlton St and Lake St
Service and Access Details
Description (Service) A phone service staffed by school social workers that is available to students and parents who would like: 
* to speak with a mental health professional who has knowledge of the school system 
* to continue to access school social work support over the summer 
* info about how to access community mental health resources or services 
* ideas for healthy ways to keep active and entertained over the summer 
* to learn about wellness and well-being, including positive coping strategies and skills 
* assistance with coping with COVID-19-related distress 
* ideas and supports for preparing to go back to school 
Not equipped to support individuals in crisis.
Hours Mon-Fri 8:30 am-4:30 pm
Dates Jun 29-Sep 1 2020
Eligibility Ages: 16 year(s) and up 
DSBN students and parents
Application Call to access service.  
Callers will be asked to provide the following:  
* Student’s full name and school 
* Parent's name 
* The reason for the call 
* A phone number to call back 
Callers who phone after hours can leave a voicemail and their call will be returned next business day.
Languages English
Fees None
Physical Access Not Applicable
Other Details
Legal Status (50) Non Profit
Service Categories Parenting Helplines ; Talklines/Warmlines ~ COVID-19 ; Talklines/Warmlines ~ Elementary School Students ; Talklines/Warmlines ~ Grade School Students ; Talklines/Warmlines ~ High School Students

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