IMPORTANT NOTE: Services may be impacted in response to COVID-19 (Coronavirus). Please contact agenices or programs listed on this page prior to visiting in person to receive up to date information on their services (eg. wait times, hours of operation etc…).

Youth Wellness Hub Niagara

Site: Welland - 810 East Main St

Service: Youth Wellness Hub Niagara

Contact Details
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Primary Contact Shanen, Bilingual Youth Navigator, Contact Niagara; Phone: 905-328-9946; Email:
Alternate Contact Deane, Indigenous Youth Navigator, Contact Niagara; Phone: 905-736-9946; Email:
Primary Executive Nadine Wallace, Executive Director, Contact Niagara; Email:
Alternate Executive Thomas Coyne, Project Manager, Contact Niagara; Phone: 905-979-9946; Email:
Site Details
Areas Served Niagara Region
Located In Community Welland
Address & Map
Centre de santé communautaire Hamilton/Niagara
810 East Main St
Welland, ON L3B 3Y4
View Google Map
Intersection East Main St and White Ave
Mailing Address c/o Thomas Coyne 
23 Hannover Dr, Unit 8 
St Catharines, ON L2W 1A3
Service and Access Details
Description (Service) COVID-19: No in-person services offered until further notice. Youth are able to connect with a Youth Navigator via phone, text, or social media (Facebook or Instagram), Mon-Thu 12 noon-8 pm. The following services are currently being offered: clinical services (addictions counsellor and Nurse Practitioner); non-clinical services (youth outreach worker, employment and education support (including assistance applying for CERB, EI, etc.); drop in services (two remote sessions per week). Contact Shanen (4 pm-8 pm) or Deane (12 noon-8 pm) for a referral.  
A “one-stop-shop” for youth seeking services related to mental health, substance use, primary care, education, employment, housing and other community and social services. 
Programs include:  
Mental Health Counselling: Speak with a certified mental health counsellor about any mental health concerns. 
Substance Use Counselling: A certified counsellor can help youth with reducing or eliminating substance use, setting, and achieving goals, improving relationships and learning life skills. Can also help with your mental health concerns. 
Peer Counselling and Support: Speak with a peer about any issues one might be experiencing related to mental health, substance use, employment, housing, or other areas of one's life. 
Nurse Practitioner: Receive free health care services and/or discuss current health issues including sexual health, birth control, vaccinations, mental health etc. 
Employment Help: Assistance from an employment counsellor with searching for jobs, preparing for work and/or building a resumé. 
Outreach Worker: Receive help with finding housing, preparing for employment/volunteering/education opportunities, filling out forms, managing money, setting, and achieving goals, developing a safety plan, accessing services in the community, etc. 
Youth Navigator: Offers peer support and help with connecting to appropriate services in the hub or the community. 
HUBtalks: Presentations and/or discussion groups on various health and wellness topics. Examples of topics include harm reduction, safer sex and STI prevention, mindfulness, goal setting, etc. 
Cultural Activities: Indigenous cultural activities open to all youth, such as drumming, beading, ribbon skirt making, etc. 
Recreation: Drop-in activities such as fitness classes, arts and craft workshops, board games, movie nights, etc.
Hours Mon-Thu 12 noon-8 pm
Eligibility Ages: 12 year(s) - 25 year(s) 
All youth are welcome, including those who identify as Indigenous, Francophone and/or 2SLGBTQ+
Application Walk in or contact a Youth Navigator for information
Languages English ; French
Fees None
Physical Access Fully Accessible
Other Details
Legal Status (50) Non Profit
Service Categories Certificates/Forms Assistance ~ Youth ; Cultural Heritage Programs ~ Youth ~ Indigenous Communities ; General Health Education Programs ~ Youth ; General Medical Care ~ Youth ; General Sexuality/Reproductive Health Education ~ Youth ; Housing Search Assistance ~ Youth ; Mental Health Drop In Centres ~ Youth ; Outreach Programs ~ Youth ; Personal Financial Counselling ~ Youth ; Physical Fitness ~ Youth ; Sexual Health Centres ~ Youth ; Substance Use Disorder Drop In Programs ~ Youth ; Youth Centres ; Youth Employment Programs

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