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Contact Details
Office Phone 905-735-4445
Toll Free Phone 1-877-735-4445
Fax 905-735-4400
Social Media Facebook
Primary Contact Shelly Mousseau, Resourse & Development Manager; Phone: 905-735-4445 ext 227; Email:
Alternate Contact John Osczypko, Executive Director; Phone: 905-735-4445 ext 222; Email:
Site Details
Areas Served Niagara Region
Located In Community Welland
Address & Map
Dr Peter Grant Haven of Hope
178 King St
Welland, ON L3B 3J5
View Google Map
Intersection King St and Griffith St
Service and Access Details
Description (Service) A community based organization mental health housing and support service provider that assists individuals to achieve greater independence through innovative, consumer centered housing and support services. 
Operates a residence in the Niagara area. The residence is located in Welland, which has the capacity to accommodate seven tenants. Professional staff provide intense case management and support services. Tenancy costs are based on ability to pay through shelter allowances. 
Case managers provide moderate level support to consumers throughout the Niagara Region that include engaging consumers and/or families to provide emotional support and mental health education, daily life counselling and referral for appropriate clinical treatment, legal advocacy regarding rights and entitlements representation, discharge planning from hospital and correctional facilities and community mental heath services discharge planning. 
Homes for good is a supportive housing program for homeless clients with complex needs who require multiple supports. The program offers a multi-disciplinary team including; occupational therapy, addiction support, landlord relations coordinator, and case management. Subsidy provided to help cost of market rent. Target clientele chronically homeless (180 days or more), youth homeless (Ages 16 years and older) , indigenous homeless, homeless following provincially-funded institutions or service system (eg jail, hospital, FACS). All homelessness service providers can submit an application to Niagara Region Homelessness Services using a client eligibility application form.  
Housing First Program is a recovery-orientated approach to end homelessness that centers on quickly moving people experiencing homelessness (180 days or more) into independent and permanent housing and then providing additional supports and services as needed. 
As a partner in the Homelessness Initiative Phase II program Gateway provides a combination of affordable housing and ongoing flexible support to maintain housing for individuals with serious mental health issues, who are homeless or at risk of becoming homeless. Gateway leases units from the private rental market and in turn rents them to consumers in the program. These units are subsidized so that tenants can afford a home that is conducive to health maintenance and recovery. 
Provides enhanced case management services that are in partnership with doctors and other community health professionals. CTOs are a mutual agreement by all parties, are consent based and can be revoked at any time by either party. 
Gateway owns and operates six supportive housing buildings in the Niagara Region. The Dr Peter Grant Haven of Hope and Canal view homes is located in Welland, Grundy House located in St Catharine's, Berard located in Niagara Falls, Repei Place and Repei Phase II located in Port Colborne. Property management is also provided to partner organizations in the Niagara Region.
Hours Office Mon-Fri 9 am-4 pm
Eligibility Ages: 18 year(s) - 65 year(s) 
Adults and/or families, who are affected by serious mental illness.
Application Call the Mental Health and Addiction Access Line at 1-866-550-5205 to apply for services.
Languages English
Fees Membership - Assistance available - scale
Physical Access Fully Accessible
Other Details
Legal Status (50) Non Profit
Established 1983
Funding LHIN
Elections Sep
Meetings Board Meetings last Mon of every month
Service Categories Community Treatment Orders ; Psychiatric Case Management ; Supported Living Services for Adults With Disabilities ; Supportive Housing for Homeless People ; Transitional Housing for Mental Health
Print Material Newsletter, Brochures, Annual Report
Events Annual General Meeting - June of each year

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