Fort Erie Multicultural Centre

Contact Details
Office Phone 905-871-3641
After Hours Phone 289-599-2950
Fax 905-871-2231
E-Mail director@firststepsincanada.com
Website www.firststepsincanada.com
Primary Executive Martha Mason, Executive Director; Phone: 905-871-3641 ext 5; Email: mmason@firststepsincanada.com
Alternate Executive Rosemary Legge, Program Director; Phone: 905-871-3641 ext 32; Email: rosemaryl@firststepsincanada.com
Site Details
Areas Served Fort Erie
Located In Community Fort Erie
Address & Map
62 Jarvis St
Fort Erie, ON L2A 2S4
 
View Google Map
Intersection Jarvis St and Central Ave
Mailing Address PO Box 104 
Fort Erie, ON L2A 5M6
Service and Access Details
Description (Service) Provides reception, settlement, language skills training and community connecion programs to meet the needs of refugees and immigrants living or in transition in the community of Fort Erie. Services include:  
 
Information and referral to community and social services * assistance with immigration procedures and paperwork, finding housing, health care and child care * assistance with school registrations and language assessments, * help filling out government forms including housing, and identity forms * assistance with transportation and navigating the community (ie where to shop, find a doctor, dentist, library, etc) * access to transitional housing, legal aid, legal services and immigration consultation services * assistance with notarization of original documents and language translation  
 
Refugee Reception -- service located at the Peace Bridge in Fort Erie, provides information and hospitality services for refugee claimants on their day of arrival * assistance with shelter and destination referrals across Ontario and Canada * assistance with family connections * information / orientation to procedures associated with the refugee claim process in Canada. 
 
Supportive counselling -- provides short-term counselling to clients who encounter difficulties with adjusting to life in Canada and assistance in overcoming these challenges.  
 
English Language Instruction -- provides English language classes in partnership with Niagara Catholic District School Board (located at St John's South Campus, 54 Jarvis St) 
 
Community Connections -- group activities for newly arrived refugees and immigrants to welcome newcomers to the community and promote community engagement * help to establish social and professional pathways and networks* trained volunteers assist with focus on citizenship, civic engagement and career development * youth leisure, sport and recreation programs in partnership with Canadian Tire Jumpstart 
 
Volunteer opportunities available for community projects and events, conversation partners, employment mentors, youth programs and after school programs. 
 
Public computer with internet access and telephone for local calls available.
Hours Mon-Thu 8:30 am-4:30 pm * Fri 9 am-12 noon (other times on request)  
Language Classes (Sep-Jun) Mon-Fri 8:45 am-3:15 pm  
Writing and Pronunciation evening classes * call for information
Eligibility Language Instruction for Newcomers to Canada -- Permanent residents, convention refugees, government-sponsored refugees or others determined eligible for LINC (17 years or older)
Application Call or drop in
Languages English ; French ; Russian ; Spanish
Fees None
Physical Access Partially Accessible
Other Details
Legal Status (50) Non Profit
Established 1992
Elections Sep
Meetings Monthly, Sep-Jun
Service Categories Certificates/Forms Assistance ~ Immigrants/Refugees ; Cultural Transition Counselling ; English as a Second Language ; Newcomer Settlement Services
Events Canada Multiculturalism Day, World Refugee Day