IMPORTANT NOTE: Services may be impacted in response to COVID-19 (Coronavirus). Please contact agenices or programs listed on this page prior to visiting in person to receive up to date information on their services (eg. wait times, hours of operation etc…).

Big Brothers Big Sisters of Niagara Falls

Site: Niagara Falls - Queen St

Service: Nearly New Store

Contact Details
Office Phone 905-374-2679
Social Media Facebook Instagram Twitter
Primary Contact Kaitlyn Krahn, Community Engagement Developer; Phone: 905-735-0570 ext 224; Email:
Alternate Contact Pam Swick Janjac, Fundraising and Events Coordinator; Phone: 905-357-5454 ext 1; Email:
Primary Executive Frank Ruberto, Board Chair
Site Details
Areas Served Niagara Region
Located In Community Niagara Falls
Address & Map
4311 Queen St
Niagara Falls, ON L2E 2K9
View Google Map
Intersection Queen St and Erie Ave
Service and Access Details
Description (Service) A volunteer-run thrift shop that sells donated gently used clothing, small household items, books, toys and more at a reasonable cost. All proceeds benefit Big Brothers Big Sisters of Niagara Falls' professional mentoring programs that support local children and youth. Donations are welcome during store hours. Volunteers always needed for donation sorting, merchandising, and customer service.
Hours COVID-19: Tue-Sat 11 am -3 pm 
Mon-Fri 10 am-4 pm, Sat 11 am-3 pm
Eligibility No restrictions
Application To volunteer and start the application process please contact Kaitlyn Krahn at
Languages English
Fees Service - for purchase of items
Physical Access Partially Accessible - Parking - Not Accessible; Entrance - Accessible; Washroom - Not Applicable
Other Details
Legal Status (50) Non Profit
Service Categories Clothing Donation Programs ; Household Goods Donation Programs ; Leisure Equipment/Supplies Donation Programs ; Thrift Shops

Agency Overview