Service: Niagara Specialized Transit
|Record #: NIA1418||Last Modified: 19 Jan 2018||Last Full Update: 21 Feb 2017|
|Public Comments||No service Sundays and Statutory holidays|
|Toll Free Phone||1-888-447-5202|
|After Hours Phone||905-322-1354 ; 1-877-284-7433|
|Fax||Transportation Division 905-685-0013|
|Primary Contact||Sarah Holmes, Niagara Region Transit Coordinator; Phone: 905-980-6000 ext 3488|
|Alternate Contact||Kumar Ranjan, Manager, Transportation Planning and Sustainability; Phone: 905-980-6000 ext 3467|
|Primary Executive||Alan Caslin, Regional Chair|
|Areas Served||Niagara Region ; Medical service only into Hamilton|
|Located In Community||Thorold|
|Address & Map||
1815 Sir Issac Brock Way
Thorold, ON L2V 4T7
View MapQuest Map
|Intersection||Sir Issac Brock Way and Merrittville Hwy|
|Mailing Address||PO Box 1042
Thorold, ON L2V 4T7
|Service and Access Details|
|Description (Service)||A pre-booked, door-to-door service for passengers with special needs, who meet the "Eligibility Criteria", have applied for the service and been approved for the service by the Eligibility Committee. The service is intended for persons who are unable to use conventional transit due to a disability.
Niagara Specialized Transit is only for those customers who are travelling from one municipality to another for a medical appointment, education or employment purposes. trips for other purposes may be permitted based on the capacity of the service. A Customer may be accompanied by a Companion, Personal Care Attendant and/or Service Animal, if the need is identified on the application form and approved by the Eligibility Committee.
The inter-municipal specialized transit service of The Region of Niagara is considered a share ride service. Other customers may be on board during the trip. The route of travel may be altered so another customer can be accommodated. The vehicle may stop and pick up other riders as it travels to a destination. Shared rides lower the cost of the specialized service by increasing productivity.
|Hours||Office Mon-Fri 8:30-4:30 * Service Mon-Sat 7 am-10 pm|
|Eligibility||Ages: 8 year(s) and up
* Persons who, due to a functional mobility problem, would be physically unable to board a conventional transit vehicle, or walk a distance of 175 meters (approx 600feet).
* Persons approved by the Eligibility Committee.
* People who are permanently disabled and are eligible for NST receive a permanent registration. However, others who may only need NST during a period of rehabilitation may submit an application. If approved, they would be registered on a temporary basis for a specific period of time at the end of which their registration and eligibility will also end. An extension may be granted pending a re-application.
* Elderly persons or dialysis patients are not automatically eligible for this specialized service.
|Application||Application forms are available at the following locations: the Regional and local municipal offices and local transit systems.
The application form can also be downloaded and printed from the website (http://www.niagararegion.ca/transit/nst/application.aspx). Can contact the main office and a form will be mailed.
Application is made through the Region. After the Region has reviewed the application, it is sent to the service provider, The BTS Network Inc. Bookings are made through BTS.
|Fees||Service ; One way trips within Niagara carry a flat fee cash fare of $6 for adults and $5 for seniors (65+) and elementary and high school students with valid ID. Trips between Port Colborne and Welland, and Fort Erie and Niagara Falls carry a separate fare of $3.50.
Additional fare media are now available:
- Adult 10 Ride Card: $45
- Senior/Student 10 Ride card: $40
- Adult Monthly Pass (calendar month): $160
- Senior/Student Monthly Pass (calendar month): $130
A 10 Ride Card for use on trips between Port Colborne and Welland and between Fort Erie and Niagara Falls is also available for $35.
Service to Hamilton (medical purposes only) is $15 (one-way) for adults and $14 for seniors/students.
|Physical Access||Fully Accessible|
|Legal Status||(20) Regional Government|
|Funding||Regional / Municipal|
|Service Categories||Disability Related Transportation ; Medical Appointments Transportation ; Senior Ride Programs|