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PlaySmart Centre - Responsible Gambling Council

Site: Niagara Falls

Contact Details
Office Phone 905-371-0774
Toll Free Phone 1-866-312-6807
Fax 905-371-9901
Social Media Facebook Instagram
Primary Contact Joanna Stubbs, Manager; Email:
Primary Executive Shelley White, Chief Executive Officer; Phone: 416-499-9800; Fax: 416-499-8260; Email:
Alternate Executive Lorelle Muller Lumsden, Director, Playsmart Centres; Phone: 416-490-2069; Email:
Site Details
Areas Served Niagara Region
Located In Community Niagara Falls
Address & Map
Niagara Fallsview Casino Resort
6380 Fallsview Blvd, Main Fl
Niagara Falls, ON L2G 7X5
View MapQuest Map
Intersection Fallsview Blvd and Murray St
Service and Access Details
Description (Service) The go-to place for facts, tools and advice about gambling for all levels of players. The Centres can be found on site at casinos, slots and Charitable Bingo and Gaming Centres across Ontario. 
The centre offers information and/or services including the following: 
* Info about how gambling works with interactive demos, games and brochures 
* A space to take a break from gambling 
* Someone to talk to if you have questions or if you are concerned about your own gambling or someone else's 
* Information about help options in your community and about OLG's self-exclusion program 
PlaySmart Centre does not provide ongoing counselling services for problem gambling, rather the program can act as a link to professional counselling in your community.
Hours In person or by telephone Mon-Sun 11 am-2 am
Eligibility No restrictions
Application Call or visit
Languages English ; Interpretive Services - Interpretation, over-the-phone in 140+ languages
Fees None
Physical Access Fully Accessible
Other Details
Legal Status (50) Non Profit
Established 2005
Funding Provincial - Ontario Lottery and Gaming, OLG
Service Categories Gambling Addiction Prevention Programs
Events Educational events at gaming venues throughout the year