IMPORTANT NOTE: Services may be impacted in response to COVID-19 (Coronavirus). Please contact agenices or programs listed on this page prior to visiting in person to receive up to date information on their services (eg. wait times, hours of operation etc…).

ServiceOntario

Site: Niagara Falls

Service: ServiceOntario

Notices
Public Comments This ServiceOntario is currently closed due to the COVID-19 pandemic. Some transactions can be made online and other centres may still be open with reduced hours. Call or visit website for more information. 
 
As of March 19, 2020 ServiceOntario has extended validation to expired and expiring driver’s licences, health cards, Ontario Photo Cards, licence plate stickers and many more products. You do not need to renew at this time. Click here 
for more information
Contact Details
Office Phone 905-358-5021
Toll Free Phone Health Card Inquiry 1-888-376-5197 ; Driver and Vehicle Inquiry 1-800-387-3445
Website www.serviceontario.ca
Site Details
Areas Served Niagara Falls ; Thorold
Located In Community Niagara Falls
Address & Map
6788 Thorold Stone Rd, Unit 4
Niagara Falls, ON L2J 1B4
 
View Google Map
Intersection Thorold Stone Rd and Dorchester Rd
Service and Access Details
Description (Service) Drivers' licence renewal, replacement, information change * Enhanced driver's licences (information changes and Enhanced Driver's Licence downgrades) * Motorized Snow Vehicle Permits * Off-Road Vehicle Permits * Licence plates and renewal of licence plate stickers * transfers of ownership * application forms for Accessible Parking Permits, renewals, replacements and change of information * Used Vehicle Information Package * Drivers Abstracts and CVOR Abstracts  
 
Provides the following Health Card Services: apply for an Ontario Health Card * change address on a Health Card * change name on a Health Card * renew a Photo Health Card * replace a lost, stolen or damaged Health Card * replace red and white Health Cards with a Photo Health Card * Organ and tissue donor registration 
 
Ontario Photo Card: apply, change information, renew, replace * Photo identification for Ontario residents 16 years and older who do not hold a driver's license  
 
In Niagara, only the St Catharines ServiceOntario location at 301 St Paul St offers Enhanced Driver's Licence appointments and all Enhanced Driver's Licence services.
Hours COVID-19 - Fully Closed 
 
Mon-Wed, Fri 9 am-5 pm * Thu 9 am-7 pm * Sat 9 am-1 pm
Eligibility No restrictions
Application Call, visit website or walk-in for service
Languages English
Fees Service - for some services ; None - health card
Physical Access Fully Accessible
Other Details
Legal Status (30) Provincial Government
Service Categories Disability Parking Permits ; Driver Licences ; Driving/Accident Records ; Identification Cards ; Motor Vehicle Registration ; Provincial/Territorial Health Insurance

Agency Overview

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