Record Added
Add Record |
Suggest Update
| Français
| Suggest New Volunteer Opportunity
| Print Version (New Window)
Suggest Update
Français
Suggest New Volunteer Opportunity
Print Version (New Window)| Record #: NIA1144 | Last Modified: 27 Mar 2018 | Last Full Update: 05 Mar 2018 |
| Notices | |
|---|---|
| Public Comments | Telephone subscribers who have their own Private Branch Exchange (PBX) system or centre line, common in large organizations such as municipal offices, hospitals etc will require the switch for 211 to be performed by the company's own staff or through its maintenance agreement. The phone system administrator or IT person should know if the organization has a PBX or centres line. Voice Over Internet Protocol (VOIP) customers might need their service provider to set up 211 dialling for them, or dial 905-682-6611. |
| Contact Details | |
| Office Phone | Helpline 2-1-1 ; Administration 905-682-1900 |
| Toll Free Phone | Helpline 1-800-263-3695 |
| Fax | 905-682-4314 |
| Website | www.211ontario.ca |
| Social Media |   |
| Primary Contact | Terri Bruce, Director of Programs; Phone: 905-682-1900 ext 221; Email: terri@incommunities.ca |
| Primary Executive | Tammy Dumas, Executive Director; Phone: 905-682-1900 ext 200; Email: tammy@incommunities.ca |
| Alternate Executive | Fred Cipryk, Board President |
| Site Details | |
| Areas Served | Brant County ; Haldimand County ; Halton Region ; Hamilton (City of) ; Niagara Region ; Norfolk County ; Waterloo Region ; Wellington County |
| Located In Community | St Catharines |
| Address & Map | |
| Intersection | Martindale Rd and Erion Rd |
| Service and Access Details | |
| Description (Service) | Confidential information and referral service * trained specialists assess caller needs and offer referral and advocacy to assist persons in accessing appropriate health, social, government, community and human services |
| Hours | Helpline Mon-Sun 24 hours * Office Mon-Fri 9 am-4 pm, open to the public for walk-in service |
| Eligibility | No restrictions |
| Application | Call * walk-in service during office hours, no appointment necessary |
| Languages | English ; Interpretive Services - via telephone |
| Fees | None |
| Physical Access | Fully Accessible |
| Other Details | |
| Legal Status | (50) Non Profit |
| Funding | Fees ; Ontario 211 Services Corporation |
| Service Categories | 211 Systems ; Comprehensive Information and Referral |