INCommunities

Site: INCommunities

Service: 211 Central South Region Contact Centre

Notices
Public Comments Telephone subscribers who have their own Private Branch Exchange (PBX) system or centre line, common in large organizations such as municipal offices, hospitals etc will require the switch for 211 to be performed by the company's own staff or through its maintenance agreement. The phone system administrator or IT person should know if the organization has a PBX or centres line.
Contact Details
Office Phone Helpline 2-1-1 ; Administration 905-682-1900
Toll Free Phone Helpline 1-800-263-3695
Fax 905-682-4314
Website www.211ontario.ca
Primary Contact Terri Bruce, Director of Programs; Phone: 905-682-1900 ext 221; Email: terri@incommunities.ca
Primary Executive Tammy Dumas, Executive Director; Phone: 905-682-1900 ext 200; Email: tammy@incommunities.ca
Alternate Executive Fred Cipryk, Board President
Site Details
Areas Served Brant County ; Haldimand County ; Halton Region ; Hamilton (City of) ; Niagara Region ; Norfolk County ; Waterloo Region ; Wellington County
Located In Community St Catharines
Address & Map
235 Martindale Rd, Unit 10
St Catharines, ON L2W 1A5
 
View Google Map
Intersection Martindale Rd and Erion Rd
Service and Access Details
Description (Service) Confidential information and referral service * trained specialists assess caller needs and offer referral and advocacy to assist persons in accessing appropriate health, social, government, community and human services
Hours Helpline Mon-Sun 24 hours * Office Mon-Fri 9 am-4 pm, open to the public for walk-in service
Eligibility No restrictions
Application Call * walk-in service during office hours, no appointment necessary
Languages English ; Interpretive Services - via telephone
Fees None
Physical Access Fully Accessible
Other Details
Legal Status (50) Non Profit
Funding Fees ; Ontario 211 Services Corporation
Service Categories 211 Systems ; Comprehensive Information and Referral

Agency Overview

Locations for this Service