Contact Details
Office Phone 905-682-1900
Toll Free Phone 1-800-263-3695
Fax 905-682-4314
Social Media Facebook Twitter
Primary Contact Terri Bruce, Director of Programs; Phone: 905-682-1900 ext 221; Email:
Primary Executive Tammy Dumas, Executive Director; Phone: 905-682-1900 ext 200; Email:
Alternate Executive Courtney Lilek, President
Site Details
Areas Served 211 Central South Region ; Niagara Region
Located In Community St Catharines
Address & Map
235 Martindale Rd, Unit 10
St Catharines, ON L2W 1A5
View Google Map
Intersection Martindale Rd and Erion Rd
Service and Access Details
Description (Service) A community based, non-profit agency, providing assessment, information & referral and language interpretation services, through telephone based help lines, face-to-face consultation and the collection, maintenance and dissemination of human services information. 
Offers the following programs and services: 211 community information telephone line, Niagara Community Information Database, Broadcast Email Service, Volunteer Connections, Donation of Goods Portal, Interpreters Niagara/Hamilton
Hours Walk-in Service Mon-Fri 9 am-4 pm * 211 Community Information Telephone Service Mon-Sun 24 hours
Eligibility No restrictions
Application No application required
Languages English
Fees broadcast email has a fee, language interpretation can have a fee if the situation is not covered under funded program
Physical Access Partially Accessible
Other Details
Legal Status (50) Non Profit
Established 1974
Funding Provincial - Ministry of Citizenship and Immigration ; Fundraising ; Donations ; United Way - St Catharines; United Way - Niagara Falls/Fort Erie ; Fees ; Ontario 211 Services Corporation
Service Categories Comprehensive Information and Referral ; Interpretation/Translation ; Interpreter/Translator Registries ; Volunteer Program Development/Implementation Support

Agency Overview

Services at this Location