Family Counselling Centre Niagara

Service: Adult Protective Service Worker

Contact Details
Office Phone 905-937-7731 ext 3345
Toll Free Phone 1-888-937-7731 ext 3345
Fax 905-641-9892
Social Media Facebook
Primary Contact Jeannie Hostetter, Business and Community Coordinator
Primary Executive John McLachlan, Supervisor; Phone: 905-937-7731 ext 3305; Email:
Alternate Executive Adrian McKenzie, Service Director; Phone: 905-937-7731 ext 3421; Email:
Site Details
Areas Served Niagara Region
Located In Community St Catharines
Address & Map
82 Hannover Dr
St Catharines, ON L2W 1A4
View Google Map
Intersection Hannover and South Service Rd/Hannover and Martindale Rd
Mailing Address PO Box 24028 
St Catharines, ON L2R 7P7
Service and Access Details
Description (Service) A program that supports adults with a developmental disability to make informed decisions about their lives through assessment, referrals, goal setting, advocacy, case coordination, problem solving, life skills development, and counselling 
* Provides information about resources/services appropriate to needs  
* Facilitate in exploring options and consequences pertaining to decision 
* Helps identify strengths to learn ways of coping with, and adapting, to, life in the community 
* Develops and maintains partnerships with community agencies to improve the economic and social conditions for adults with developmental disabilities 
* Provides systemic and individual advocacy
Hours Mon-Fri 8:30 am-4:30 pm by appointment * Summer Mon-Fri 8:30 am-4 pm * Evening hours by appointment
Eligibility Ages: 18 year(s) and up 
* Have a confirmed developmental disability 
* Live independently or be moving towards independence 
* Have no significant social supports 
* Voluntarily request or want service
Application Referrals through Developmental Services Ontario only 905-297-5604 or 1-877-376-4674
Languages English
Fees None
Physical Access Fully Accessible
Other Details
Legal Status (50) Non Profit
Funding Provincial - Ministry of Community & Social Services
Service Categories Adult Protective Services ~ Developmental Disabilities ; Case/Care Management ~ Developmental Disabilities ; Individual Advocacy ~ Developmental Disabilities ; Specialized Information and Referral ~ Developmental Disabilities
Print Material Brochures available on request

Agency Overview

Locations for this Service