IMPORTANT NOTE: Services may be impacted in response to COVID-19 (Coronavirus). Please contact agenices or programs listed on this page prior to visiting in person to receive up to date information on their services (eg. wait times, hours of operation etc…).

Canadian Red Cross (The)

Site: Niagara Area Branches

Contact Details
Office Phone 905-680-4099
Toll Free Phone Transportation Booking 1-844-843-7331
Crisis Phone Personal Disasters 1-800-850-5090 for emergency assistance following a disaster such as a fire/flood
Fax 905-680-4011
Social Media Facebook Flickr Instagram LinkedIn Twitter YouTube
Primary Executive Conrad Sauve, President and Chief Executive Officer
Site Details
Areas Served Niagara Region
Located In Community St Catharines
Address & Map
255 Ridley Rd W, Unit 2
St Catharines, ON L2S 0B3
View Google Map
Intersection Ridley Rd and Vansickle Rd
Service and Access Details
Description (Service) COVID-19: Help Desk for Indigenous Leadership: Provides information and referrals on:  
* Planning for Health Emergencies such as guidance and training on how to protect your community.  
* Health Guidance such as hand-washing, physical distancing and Infection Prevention and Control (IPC).  
* Community Wellness and Protection such as online information for children and youth, suggestions for family activities while physical distancing, and Psychological First Aid.  
The knowledge, resources and referrals shared through the Help Desk will help leaders in Indigenous communities in their own planning activities related to COVID-19. Help Desk available Mon-Sun 8 am-8 pm (Central Standard Time). Please call 1-833-937-1597
A volunteer based, community organization offering a range of humanitarian and emergency services. 
Emergency Management - Provides short-term, personal disaster assistance such as food, clothing and lodging in small scale disasters * responds to larger scale disasters within the Niagara Region in cooperation with government and other agencies * delivers Be Ready workshops on how to be prepared to protect yourself and your family in the event of an emergency to interested groups and there are volunteer opportunities available within the Emergency Management program. Please visit for more information and to apply.  
Transportation Program - Provides transportation for older adults and people over 18 years of age with disabilities who are unable to drive or travel with conventional transit services for medical appointments, social and educational outings. Transportation available in all 12 local municipalities within Niagara. Long distance travel also possible for medical appointments in Hamilton or Toronto. Our drivers use a combination of cars, vans and accessible buses to provide transportation. Please phone to register for service or to schedule transportation Monday – Friday 8:30 – 4:30. If interested in becoming a volunteer driver, visit  
For First Aid inquiries, visit
Hours COVID-19: Hours vary, call for information 
Mon-Fri 8:30 am-4:30 pm
Eligibility Ages: 18 year(s) and up
Application Contact or visit website for information.
Languages English ; French - Website, Interpretation, Programs, Publications
Fees Service - Transportation fees
Physical Access Fully Accessible
Other Details
Legal Status (50) Non Profit
Established 1909
Funding Donations ; Local Health Integration Network - Hamilton, Niagara, Haldimand and Brant
Elections Sep
Service Categories Disability Related Transportation ; Disaster Preparedness Information ; Disaster Recovery Services ; Disaster Relief/Recovery Organizations ; Disaster Response Services ; Non-Emergency Medical Transportation ; Senior Ride Programs ; Volunteer Opportunities
Print Material Provides booklets and courses on being prepared for emergencies, program-specific material also available.