IMPORTANT NOTE: Services may be impacted in response to COVID-19 (Coronavirus). Please contact agenices or programs listed on this page prior to visiting in person to receive up to date information on their services (eg. wait times, hours of operation etc…).

Canadian Red Cross (The)

Site: Niagara Area Branches

Contact Details
Office Phone 905-680-4099
Toll Free Phone Transportation Booking 1-844-843-7331
Crisis Phone Personal Disasters 416-209-0432
Fax 905-680-4011
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Primary Executive Conrad Sauve, President and Chief Executive Officer
Site Details
Areas Served Niagara Region
Located In Community St Catharines
Address & Map
255 Ridley Rd, Unit 2
St Catharines, ON L2S 0B3
View Google Map
Intersection Ridley Rd and Vansickle Rd
Service and Access Details
Description (Service) COVID-19: With funding from the Government of Canada’s Emergency Community Support Fund, the Canadian Red Cross is making grants and training available to community organizations across the country, as they deliver services to those who are most vulnerable to the health, social and economic impacts of COVID-19. Click here to apply online
Help Desk for Indigenous Leadership: Provides information and referrals on:  
* Planning for Health Emergencies such as guidance and training on how to protect your community.  
* Health Guidance such as hand-washing, physical distancing and Infection Prevention and Control (IPC).  
* Community Wellness and Protection such as online information for children and youth, suggestions for family activities while physical distancing, and Psychological First Aid.  
The knowledge, resources and referrals shared through the Help Desk will help leaders in Indigenous communities in their own planning activities related to COVID-19.  
Help Desk available Mon-Sun 8 am-8 pm (Central Standard Time). Please call 1-833-937-1597
A volunteer based, community organization offering a range of humanitarian and emergency services. 
Emergency Management - Provides short-term, personal disaster assistance such as food, clothing and lodging in small scale disasters * responds to larger scale disasters within the Niagara Region in cooperation with government and other agencies * delivers Be Ready workshops on how to be prepared to protect yourself and your family in the event of an emergency to interested groups and there are volunteer opportunities available within the Emergency Management program. Please visit for more information and to apply.  
Passage Home and Volunteer Transportation Services - Provides transportation for older adults and people over 18 years of age with disabilities who are unable to drive or travel with conventional transit services for medical appointments, social and educational outings * Areas: Niagara Area ranging from Erie Lakeside, Niagara Falls, Port Colborne, Fort Erie, Wainfleet, St Catharines, Fonthill, Grimsby. Applications can be taken over the phone and for appointment bookings please call Mon-Fri 8:30-4:30. To volunteer, visit, or email 
Port Colborne and Grimsby Specialized Transit - Operated by The Canadian Red Cross for persons with a disability and/or who would be unable to board a conventional transit vehicle or walk a distance of 175 metres (600 ft.) * This service is available to those travelling within the municipalities of Port Colborne/Wainfleet or Grimsby. 
Cardiovascular Health Awareness Program - In collaboration with the Dept. of Family Medicine at McMaster University, this 12-month program aims to improve the cardiovascular and diabetic health of low-income seniors in the Niagara Region. Clients receive free assessments, like blood pressure readings, and complete the CANRISK diabetes assessment with trained volunteers. Registered nurses are also on site to see clients in need of additional attention.  
Health TAPESTRY Program - Collaborative effort between CRC, the Department of Family Medicine at McMaster University, and Niagara North Family Health Team; this program aims to help seniors in the Niagara-on-the-Lake community stay in their homes healthier and longer. Trained CRC volunteers visit clients in their homes (approximately 2-3 times over the course of 12 months) to assess their health needs and life goals, of which is then reported back to the Family Health Team for further analysis and care planning. Volunteers provide assistance in follow-up and referrals as needed. To volunteer, email  
For First Aid inquiries, visit
Hours Mon-Fri 8:30 am-4:30 pm
Eligibility Ages: 18 year(s) and up
Application Contact or visit website for information.
Languages English ; French - Website, Interpretation, Programs, Publications
Fees Service - Transportation fees
Physical Access Fully Accessible
Other Details
Legal Status (50) Non Profit
Established 1909
Funding Donations ; Local Health Integration Network - Hamilton, Niagara, Haldimand and Brant
Elections Sep
Service Categories Blood Pressure Screening ; Condition Specific Treatment ~ Diabetes ; Condition Specific Treatment ~ Heart Disease ; Diabetes Screening ; Disability Related Transportation ; Disaster Preparedness Information ; Disaster Recovery Services ; Disaster Relief/Recovery Organizations ; Disaster Response Services ; Geriatric Assessment ; Non-Emergency Medical Transportation ; Senior Ride Programs ; Volunteer Opportunities
Print Material Provides booklets and courses on being prepared for emergencies, program-specific material also available.