IMPORTANT NOTE: Services may be impacted in response to COVID-19 (Coronavirus). Please contact agenices or programs listed on this page prior to visiting in person to receive up to date information on their services (eg. wait times, hours of operation etc…).

Contact Details
Office Phone Box Office 905-468-2172 ; Administration 905-468-2153
Toll Free Phone Box Office 1-800-511-7429 ; Administration 1-800-657-1106
Fax Administration 905-468-7140
Social Media Facebook Instagram LinkedIn Twitter YouTube
Primary Contact Laura Hughes, Senior Communications Manager; Phone: 1-800-657-1106 ext 2222; Email:
Alternate Contact Jenniffer Anand, Communications Coordinator; Phone: 1-800-657-1106 ext 2224; Email:
Primary Executive Tim Jennings, Executive Director; Phone: 1-800-657-1106 ext 2201; Email:
Alternate Executive Tim Carroll, Artistic Director
Site Details
Areas Served Niagara Region
Located In Community Niagara-on-the-Lake
Address & Map
10 Queen's Parade
Niagara-on-the-Lake, ON L0S 1J0
View Google Map
Intersection Queen's Parade and Wellington St
Mailing Address Box 774 
10 Queen's Parade 
Niagara-on-the-Lake, ON 
Canada L0S 1J0
Service and Access Details
Description (Service) The Shaw Festival, home to Two-Way Theatre, is a place where people who are curious about the world gather to share the unique experience of live theatre. The Festival presents 11 plays on three different stages and hosts numerous events and educational opportunities.
Hours Performances 11:30 am, 2 pm, 8 pm * Confirm performance times online
Dates Apr-Dec
Eligibility Ages: 6 year(s) and up 
Check individual shows at for suggested minimum age.
Application Call for information.
Languages English - Reception, Website, Programs, Publications
Fees Service
Physical Access Partially Accessible ; Special access seating available; four (4) on-site accessible parking spaces available for patrons with disabilities at the Festival/Studio Theatres; wheelchair accessible washrooms at the Festival, Royal George and Studio Theatres. The Shaw offers special access seating at the Festival, Royal George and Studio Theatres. Patrons should advise the box office representative when they order tickets if they will need any assistance during their visit. Patrons using a wheelchair should arrive 30 minutes prior to the performance. TO BOOK SPECIAL ACCESS SEATING CALL 1-800-511-7429.
Other Details
Legal Status (50) Non Profit
Established 1962
Service Categories Theatre Performances
Print Material Request a brochure online at or call the Box Office at 1-800-511-7429 (local: 905-468-2172).
Events During its season, The Shaw also conducts educational workshops, seminars, play readings, pre and post-performance talks and backstage tours to enhance the theatre-going experience. Additional information can be found on the website.

Agency Overview

Services at this Location