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Canada. Canada Revenue Agency

Site: St Catharines Tax Services Office

Public Comments There is no walk-in counter services offered at any CRA locations. An external drop box is available for correspondence and payments.
Contact Details
Toll Free Phone Individual income tax enquiries 1-800-959-8281; 
TIPS automated information 1-800-267-6999; 
Telerefund 1-800-959-1956; 
Benefits enquiries (GST/HST, CCB) 1-800-387-1193; 
Businesses and self-employed individuals 1-800-959-5525
TTY Phone Toll free 1-800-665-0354
Fax 905-688-5996
Social Media Twitter YouTube
Site Details
Areas Served Niagara Region
Located In Community St Catharines
Address & Map
32 Church St, Main Fl
St Catharines, ON L2R 3B7
View Google Map
Intersection James St and Church St
Service and Access Details
Description (Service) Administers tax laws for the Government of Canada and for most provinces and territories, and administers various social and economic benefit and incentive programs delivered through the tax system.. 
GST/HST - payable quarterly to those with low and modest incomes 
Ontario Trillium Benefit - monthly (or annual) payment combining the Ontario Sales Tax Credit, Ontario Energy and Property Tax Credit and the Northern Ontario Energy Credit 
Canada Child Tax Benefit - tax free monthly pyament to assist with the cost of raising children
Hours Telephone enquiries Mon-Fri 9 am-5 pm
Eligibility GST/HST - residents of Canada, 19 and over 
Ontario Trillium Benefit - must be eligible for at least one of: Northern Ontario Energy Credit, Ontario Energy and Property Tax Credit or the Ontario Sales Tax Credit 
Child Tax Benefit - residents of Canada who have a child in the home under 18
Application Individuals calling the CRA to get or change personal tax information must be prepared to provide the following: SIN number or business number * Name or business name * Complete address or business address * Date of birth (individual accounts only) * for individuals and trust accounts, details from the account or the most recently assessed return, notice of assessment, reassessment, or other tax document * for business accounts, details from the business account or the most recently assessed business-related tax information return. 
If someone wants to deal with the CRA on someone else’s behalf, they must be an authorized representative. Before calling visit the following link: 
Individuals: Authorize or cancel a representative
Languages English ; French
Fees None
Physical Access Not Applicable
Other Details
Legal Status (40) Federal Government
Service Categories Canada Child Benefit Information ; Canadian GST/HST Credit Information ; Federal Tax Collection Agencies ; General Federal Income Tax Information ; Rent Rebate/Tax Credit Information ; Tax Forms ; Taxpayer Information Lines
Print Material 1-800-959-2221 
Forms and publications 
Order publications online or download from the CRA site. You can also use the toll free number to order.

Agency Overview