Site: St Catharines Tax Services Office
|Record #: NIA1008||Last Modified: 07 Feb 2020||Last Full Update: 29 Jan 2020|
|Public Comments||There is no walk-in counter services offered at any CRA locations. An external drop box is available for correspondence and payments.
As of July 2016, the Canada Child Benefit (CCB) replaced the Universal Child Care Benefit (UCCB), the Canada Child Tax Benefit (CCTB) and the National Child Benefit Supplement.
|Toll Free Phone||Individual income tax enquiries 1-800-959-8281;
TIPS automated information 1-800-267-6999;
Benefits enquiries (GST/HST, CCB) 1-800-387-1193;
Businesses and self-employed individuals 1-800-959-5525
|TTY Phone||Toll free 1-800-665-0354|
|Areas Served||Niagara Region|
|Located In Community||St Catharines|
|Address & Map||
32 Church St, Main Fl
St Catharines, ON L2R 3B7
View Google Map
|Intersection||James St and Church St|
|Service and Access Details|
|Description (Service)||Administers tax laws for the Government of Canada and for most provinces and territories, and administers various social and economic benefit and incentive programs delivered through the tax system..
GST/HST - payable quarterly to those with low and modest incomes
Ontario Trillium Benefit - monthly (or annual) payment combining the Ontario Sales Tax Credit, Ontario Energy and Property Tax Credit and the Northern Ontario Energy Credit
Canada Child Tax Benefit - tax free monthly pyament to assist with the cost of raising children
|Hours||Telephone enquiries Mon-Fri 9 am-5 pm|
|Eligibility||GST/HST - residents of Canada, 19 and over
Ontario Trillium Benefit - must be eligible for at least one of: Northern Ontario Energy Credit, Ontario Energy and Property Tax Credit or the Ontario Sales Tax Credit
Child Tax Benefit - residents of Canada who have a child in the home under 18
|Application||Individuals calling the CRA to get or change personal tax information must be prepared to provide the following: SIN number or business number * Name or business name * Complete address or business address * Date of birth (individual accounts only) * for individuals and trust accounts, details from the account or the most recently assessed return, notice of assessment, reassessment, or other tax document * for business accounts, details from the business account or the most recently assessed business-related tax information return.
If someone wants to deal with the CRA on someone else’s behalf, they must be an authorized representative. Before calling visit the following link:
Individuals: Authorize or cancel a representative
|Languages||English ; French|
|Physical Access||Not Applicable|
|Legal Status||(40) Federal Government|
|Service Categories||Canada Child Benefit Information ; Canadian GST/HST Credit Information ; Federal Tax Collection Agencies ; General Federal Income Tax Information ; Rent Rebate/Tax Credit Information ; Tax Forms ; Taxpayer Information Lines|
Forms and publications
Order publications online or download from the CRA site. You can also use the toll free number to order.