IMPORTANT NOTE: Services may be impacted in response to COVID-19 (Coronavirus). Please contact agenices or programs listed on this page prior to visiting in person to receive up to date information on their services (eg. wait times, hours of operation etc…).

Contact Details
Office Phone 905-937-7731 ext 3345
Toll Free Phone 1-888-937-7731 ext 3345
Fax 905-641-9892
Social Media Facebook
Primary Contact Jeannie Hostetter, Community and Business Services Coordinator; Phone: 905-937-7731 ext 3266; Email:
Primary Executive Adrian McKenzie, Senior Manager; Phone: 905-937-7731 ext 3421; Email:
Site Details
Areas Served Niagara Region
Located In Community Niagara Falls
Address & Map
7900 Canadian Dr
Niagara Falls, ON L2H 2Y6
View Google Map
Intersection McLeod Rd and Montrose Rd
Mailing Address PO Box 24028 
St Catharines, ON L2R 7P7
Service and Access Details
Description (Service) Individual, couple and family counselling designed to address specific issues and concerns. Therapists have registration with regulatory body (e.g. the Ontario College of Social Workers and Social Service Workers and the College of Registered Psychotherapists of Ontario).  
Issues such as: stress, anxiety and depression * Marital and relationship issues * Separation and divorce * Family dynamics and parenting concerns * Grief and loss issues * Work related issues * Self esteem and personal growth  
Critical Incidents such as: Work place accident * Motor vehicle accident * Serious injury * Fatality * Robbery * Criminal Incidents
Hours Mon-Fri 8:30 am-4:30 pm by appointment * Summer Mon-Fri 8:30 am-4 pm * Evening hours by appointment
Eligibility Ages: 4 year(s) and up
Application Self or professional referral.
Languages English
Fees Program ; Program ; $130/session; Fee assistance available on a sliding scale basis ($25+/session); EAP accepted
Physical Access Fully Accessible
Other Details
Legal Status (50) Non Profit
Funding United Way - Niagara ; Fees
Service Categories Adoption and Foster/Kinship Care Support Groups ~ Fetal Alcohol Spectrum Disorders ; Adult Protective Services ; Counselling for Children Affected by Domestic Violence ; Domestic Violence Intervention Programs ; Family Counselling ; Family Group Conferencing ; General Counselling Services ; Marriage Counselling ; Parent Counselling

Agency Overview

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