Contact Details
Office Phone 289-296-8400
Fax 289-296-9752
Primary Contact Gillian Pagnotta, Manager; Email:
Alternate Contact Deanna D'Elia, Director of Employment and Immigrant Services; Phone: 905-684-3500 ext 422; Fax: 905-688-9629; Email:
Site Details
Areas Served Niagara Region
Located In Community Niagara Falls
Address & Map
8123 Lundy's Lane, Unit 6, Unit 14 and 15
Niagara Falls, ON L2H 1H3
Intersection Lundy's Lane and Kalar Rd
Service and Access Details
Description (Service) Newcomer Information Centre (NIC) -- Information and referral to community and government programs and services that help meet newcomer settlement needs * group sessions on settlement-related topics * housing and shelter information, health services, legal issues and human rights * access to fax, photocopier, computers and internet * professional, multilingual staff available 
CLARS – Coordinated Language Assessment and Referral System – assessment of English language skills for federal and provincial language training programs – referral to community-bases ESL (English as a Second language) and LINC (Language Instruction for Newcomers to Canada) classes – information and referral on settlement needs – funded by CIC (Citizenship and Immigration Canada) and MCI ( Ministry of Citizenship and Immigration – Ontario).
Hours Mon, Tue, Thu, Fri 8 am-4:30 pm, Wed 8 am-7 pm, Sat 9 am-12 noon
Eligibility Newcomer Information Centre -- Newcomers (Immigrants and Refugees) 
Assessment Centre – Newcomers to Canada 18 years and over who are Canadian citizens, Permanent Residents, Convention Refugees, or Refugee Claimants.
Application Call for information
Languages English - Reception, Website, Programs ; Arabic ; Chinese (Cantonese) ; Hindi ; Mandarin ; Punjabi ; Spanish ; Urdu ; Cantonese ; Pashtu * Wherever possible, the client would be served in their first language.
Fees None
Physical Access Fully Accessible - All sites fully accessible and on bus route
Other Details
Legal Status (50) Non Profit
Service Categories Adult English as a Second Language Tests ; Newcomer Settlement Services

Agency Overview

Services at this Location

Similar Service(s)