Site: Telephone Service
Service: COAST Niagara - Crisis Outreach and Support Team
|Record #: NIA0709||Last Modified: 21 Jan 2019||Last Full Update: 02 Jan 2018|
|Crisis Phone||Toll free 1-866-550-5205 ext 1|
|Primary Contact||Kelly Falconer, Program Manager; Phone: 905-641-5222 ext 2223|
|Primary Executive||Tara McKendrick, Executive Director|
|Areas Served||Niagara Region|
|Located In Community||Niagara Region|
|Mailing Address||15 Wellington St
St Catharines, ON L2R 5P7
|Service and Access Details|
|Description (Service)||Provides services to people in the Niagara Region who are in crisis and have a mental health concern. The program is a partnership between Distress Centre Niagara, Canadian Mental Health Association Niagara, Niagara Health System, Niagara Regional Police Services.
Mental Health Professionals work as a team in partnership with police officers who are specially trained in mental health.
Information is collected over the phone by a qualified health professional. If needed, the outreach mobile team will assess the person experiencing the mental health crisis in their community.
Ongoing telephone support and/or referral to appropriate follow-up services may be recommended to prevent further crisis.
COAST is not a rapid-response service. For life threatening emergencies - CALL 911.
|Hours||Crisis Line Mon-Sun 24 hours * Mobile Team Mon-Sat 10 am-6 pm * Sun 12 noon-5 pm|
|Eligibility||Ages: 16 year(s) and up|
|Application||No application required|
|Physical Access||Not Applicable|
|Legal Status||(50) Non Profit|
|Funding||Provincial - Ontario Ministry of Health and Long Term Care, Local Health Integrated Network (LHIN)|
|Service Categories||Mental Health Hotlines ; Psychiatric Mobile Response Teams|