IMPORTANT NOTE: Services may be impacted in response to COVID-19 (Coronavirus). Please contact agenices or programs listed on this page prior to visiting in person to receive up to date information on their services (eg. wait times, hours of operation etc…).

West Lincoln Community Care

Contact Details
Office Phone 905-957-5882
Social Media Facebook
Primary Contact Sharlene Volpatti, Client Services and Food Bank Manager
Alternate Contact Heather Gilfillian, Retail Operations Manager; Phone: 905-957-3149; Email:
Site Details
Areas Served West Lincoln
Located In Community Smithville
Address & Map
2660 Industrial Park Rd
Smithville, ON L0R 2A0
Intersection Industrial Park Rd and Skyway Rd
Mailing Address PO Box 131 
2660 Industrial Park Rd 
Smithville, ON L0R 2A0
Service and Access Details
Description (Service) COVID-19 - The food bank is open and emergency boxed food will be given at the door. Clients are welcome to call ahead. Food donations will also be accepted during the modified hours. Knock on the volunteer entrance door. Do not leave food outside when the office is closed. 
A non-profit, charitable organization that enhances the quality of life for members of the community who seek assistance and support.  
Offers food, clothing, emergency assistance and the following programs: 
* Kids Sports Program - funding towards sport registration for children in low income families 
* Christmas Program 
* Ontario Energy Support Program (OESP) intake office 
* Vouchers available for clothing or household items 
* Resource materials 
* Referrals for personal counseling 
Utility Assistance: Provides intake for the Low-Income Energy Assistance Program (LEAP) and the Niagara Emergency Energy Fund (NEEF) for emergency financial assistance for low income households facing disconnection (gas or hydro). Also provides intake for the Ontario Electricity Support Program (OESP) to reduce hydro bills. Can assist with other essential services in emergency situations. Must meet eligibility requirements. 
Backpack Program: Offers backpacks filled with school supplies to children born between the ages of 2003-2016 (JK-Grade 12). 2020 registration open July-Sept. Call or email to register. 
Christmas Program: Provides food, toys and clothing to individuals and families in need at Christmastime. 
Thrift Store: A gently used goods store, at low cost to the public:  
* furniture items  
* large and small household goods  
* electronics and appliances  
* clothing, shoes, accessories  
* sporting goods  
* toys, books, movies  
Also accepts donations during business hours. Funds generated go towards supporting the food bank and its programs.
Hours COVID-19: Tue 9:30 am-4:00 pm, Wed 2 pm-6 pm, Thu 9:30 am-4 pm 
Thrift Store Mon-Sat 10 am-4 pm
Eligibility Must be a resident of West Lincoln to register. All in particular need.
Application No appointment necessary * Need to show: current identification, current proof of residence, proof of income and monthly expenses
Languages English
Fees None
Physical Access Not Accessible
Other Details
Legal Status (50) Non Profit
Established 1984
Funding Donations
Service Categories Christmas Programs ; Clothing Donation Programs ; Clothing Vouchers ; Food Banks ; Furniture ; Holiday Gifts/Toys ; Household Goods Vouchers ; Recreation Related Expense Assistance ~ Children ; School Supplies ; Utility Assistance