IMPORTANT NOTE: Services may be impacted in response to COVID-19 (Coronavirus). Please contact agenices or programs listed on this page prior to visiting in person to receive up to date information on their services (eg. wait times, hours of operation etc…).

Welland Heritage Council and Multicultural Centre

Contact Details
Office Phone 905-732-5337
Toll Free Phone 1-888-764-9041
Fax 905-732-0212
Social Media Facebook Instagram Twitter
Primary Executive Janet Madume, Executive Director
Site Details
Areas Served Niagara Region
Located In Community Welland
Address & Map
26 East Main St
Welland, ON L3B 3W3
View Google Map
Intersection East Main St and King St
Service and Access Details
Description (Service) * Emergency shelter for refugees and immigrants (completely furnished apartments) 
* Needs assessment and Information and referral to community and social services  
* Help filling out government forms including housing and immigration sponsorship forms  
* Assistance for privately sponsored refugees and their sponsors 
* Workshops on Canadian culture and lifestyle  
* English as a Second Language -- English for Life and Work in Canada 
* Legal assistance with all immigration documents 
* Assistance with foreign credential recognition and re-entering career in Canada, loan opportunity 
* Youth Program for newcomers and community volunteers 
* Offers a variety of positions for volunteers
Hours Mon-Tue, Thu-Fri 8:30 am-4:30 pm * Wed later hours by appointment * Shelter Mon-Sun 24 hours
Eligibility Newcomers to Canada
Application Call for information
Languages English ; French ; Arabic ; Shona - Interpretation ; Slovak - Interpretation ; Spanish - Interpretation ; Interpretive Services
Fees None
Physical Access Fully Accessible
Other Details
Legal Status (50) Non Profit
Funding Regional / Municipal ; Provincial ; Federal
Elections Jun
Meetings Board and Membership Meetings held the 3rd Tue of every month
Service Categories Certificates/Forms Assistance ~ Immigrants/Refugees ; English as a Second Language ; Foreign Educational Records Evaluations ; Immigrant/Refugee Employment Programs ; Immigrant/Refugee Shelters ; Newcomer Settlement Services
Events Ladies Night Out, Welland Dragon Boat Festival, World Ball, Multicultural Festival