IMPORTANT NOTE: Services may be impacted in response to COVID-19 (Coronavirus). Please contact agenices or programs listed on this page prior to visiting in person to receive up to date information on their services (eg. wait times, hours of operation etc…).

Contact Details
Office Phone 905-227-6613
After Hours Phone Emergency Public Works 905-227-3521
Fax Main Number 905-227-5590 ; Finance Department 905-680-2377 ; Fire Department 905-227-9404 ; Public Works Department 905-227-3666 ; Lakeview Cemetery 905-227-3898
Primary Contact Donna Delvecchio, City Clerk
Primary Executive Terry Ugulini, Mayor
Site Details
Areas Served Thorold
Located In Community Thorold
Address & Map
3540 Schmon Pkwy
Thorold, ON L2V 4Y6
View Google Map
Intersection Sir Isaac Brock Way and Schmon Pkwy
Mailing Address PO Box 1044 
Thorold, ON L2V 4A7
Service and Access Details
Description (Service) COVID-19: City of Thorold Updates 
Local government office administering the following services: 
City Council: The mayor and councillors make up the executive arm of the Corporation responsible for policy setting (including budgets), strategic planning and political leadership. 
Administration Department: The Chief Administrative Officer oversees all city services, administrative functions and economic development. 
Clerks Department: Responsible for issuing lottery, marriage, business, and dog licenses. Maintains registration of vital statistics, transit/paratransit applications, and Council Secretariat Services. Responsible for the management of city records, Municipal Freedom of Information and Protection of Privacy requests and municipal elections.  
Finance Department: Responsible for collection of taxes, water billing, accounts receivable/payable and budget preparation.  
Arenas, Pools and Recreation Facilities: Responsible for maintenance and operation of arenas and swimming pools. 
Cemetery Department: Operates and cares for 11 cemeteries throughout the community. 
Parks and Recreation: is responsible for development and maintenance of park and playground facilities. 
Public Works: Responsible for street lighting, road improvements and maintenance, water and sewers. 
Planning and Development Services: Responsible for administration of Official Plan, Zoning By-Law regulations and amendments, site plans and agreements. 
Engineering Department: Responsible for all capital infrastructure projects.  
Building and By-Law Department: Responsible for the regulation and enforcement of the Ontario Building Code, all city by-laws, and crossing guards. 
Fire and Emergency Services: Responsible for fire and emergency calls, fire prevention and emergency planning.
Hours Mon-Fri 8:30 am-4:30 pm
Eligibility No restrictions
Application Call for information
Languages English
Fees Service
Physical Access Fully Accessible
Other Details
Legal Status (10) Local Government
Established 1975
Elections Municipal - every four years
Service Categories Building and Safety ; Cemetery Property ; City Government Departments/Offices ~ Sports/Recreation Issues ; City/Town Clerk Offices ; City/Town Council Offices ; City/Town Finance Offices ; Fire Services ; Land Use Planning and Regulation Services ; Mayors Offices ; Street Maintenance

Agency Overview

Services at this Location