IMPORTANT NOTE: Services may be impacted in response to COVID-19 (Coronavirus). Please contact agenices or programs listed on this page prior to visiting in person to receive up to date information on their services (eg. wait times, hours of operation etc…).

Ontario. Ministry of Children, Community and Social Services

Site: St Catharines

Service: Ontario Disability Support Program

Contact Details
Office Phone 905-688-3022
Toll Free Phone 1-800-263-5413 ; Interactive Voice Response (IVR) 1-800-808-2268
TTY Phone 905-688-1140
Fax 905-688-2904
Site Details
Areas Served Niagara Region
Located In Community St Catharines
Address & Map
Garden City Tower
301 St Paul St, Mezzanine Fl
St Catharines, ON L2R 7R4
View Google Map
Intersection St Paul St and Carlisle St
Service and Access Details
Description (Service) COVID-19: ODSP recipients with exceptional COVID-19-related costs may speak with their case workers about discretionary benefits. Individuals who are not ODSP or Ontario Works recipients in need of financial support can apply for short-term assistance. See website for information and to apply online. 
Helps people with disabilities who are in financial need pay for living expenses, like food and housing. 
The program provides eligible people with disabilities with: 
Income Support - helps people with disabilities who are in financial need pay for living expenses, like food and housing. 
Employment Supports - helps people with disabilities who can and want to work prepare for and find a job. 
If a person is receiving ODSP Income support, the individual and their family may be eligible to receive health benefits including prescription drugs, dental care, vision care, medical supplies, transportation to medical appointments. 
Extended Health Benefit If someone does not qualify for ODSP income support due to excess income from other sources, they may qualify for the Extended Health Benefit. It may help with the cost of prescription drugs, basic dental care, vision care, medical supplies, transportation to medical appointments, assistive devices including hearing aids.
Hours Mon-Fri 8:30 am-5 pm
Eligibility Ages: 18 year(s) and up 
A person may qualify if: 
*the individual lives in Ontario 
*is in financial need and meets financial eligibility guidelines 
*is found to be a "person with a disability" as defined under Ontario Disability Support Program Act 
A person with a disability is someone who has substantial physical or mental impairment that: 
*is continuous or recurrent 
*is expected to last one year or more
Application Call local office to set up a meeting or to apply over the phone.  
Applicants apply online for Social Assistance. A screening section can tell potential applicants whether or not they might be eligible before they start the application process. Applicants having technical difficulties with the online application should use the “Help” function or contact Service Ontario at 1-800-267-8097.
Languages English ; French
Fees None
Physical Access Partially Accessible
Other Details
Legal Status (30) Provincial Government
Service Categories Medical Expense Assistance ~ Dental Problems ; Provincial/Territorial Social Assistance Disability Programs Applications