IMPORTANT NOTE: Services may be impacted in response to COVID-19 (Coronavirus). Please contact agenices or programs listed on this page prior to visiting in person to receive up to date information on their services (eg. wait times, hours of operation etc…).

Contact Details
Office Phone 905-685-1349
Fax 905-685-1343
Social Media Facebook Instagram Twitter
Primary Contact Eden Ewert, Volunteer Coordinator; Phone: 905-685-1349 ext 225; Email:
Primary Executive Betty-Lou Souter, Chief Executive Officer
Alternate Executive Marion Lichty, Chair
Site Details
Areas Served St Catharines ; Thorold
Located In Community St Catharines
Address & Map
12 North St
St Catharines, ON L2R 2S3
View Google Map
Intersection North St off of Court St
Mailing Address PO Box 575 
St Catharines, ON L2R 6W8
Service and Access Details
Description (Service) COVID19 - Emergency bags of food are being distributed through the warehouse door off North St, ID will be required. Clothing available to those in need - call to arrange. Given the current situation, donations of “FOOD AND FUNDS” only will be accepted at this time. Unfortunately donations of clothing and household goods cannot be accepted at this time. 
Accepts donations of and distributes food, good used clothing (including winter clothing), small household articles to residents facing financial challenges 
Emergency medical/dental vision care assistance available on case by case basis dependant on available funds (dental cleaning/scaling not applicable)  
Life skills training includes Savoury Samplings Program & Community Gardens. 
Back to School Snacks & Sneakers program in late August (backpacks and school supplies while supplies last) 
Shelter issues are addressed through the Housing Help Program. Trusteeships are provided to those experiencing money management issues. Assistance with replacing ID for registered clients is available through the housing program.  
Administers the Canadian Tire Jumpstart program for St Catharines residents. Jumpstart provides financially disadvantaged children, aged 4-18 years, with the opportunity to participate in sports and recreational activities. Call 905-685-1349 ext 228 for more information.
Hours COVID19 - Building Closed * Food bank Mon-Fri 10 am-12 noon, 12:30 pm-2:30 pm
Eligibility Low income or demonstrated need
Application ID required, proof of address and proof of income required to register for services and programs.
Languages English ; Translations in other languages available
Fees None
Physical Access Fully Accessible
Other Details
Legal Status (50) Non Profit
Established 1919
Elections Apr
Service Categories Clothing Donation Programs ; Community Gardens ; Food Banks ; General Clothing Provision ; Household Goods Donation Programs ; Life Skills Education ; Medical Expense Assistance ; Personal Finances Administration ; Recreation Related Expense Assistance ; School Supplies ; School Supplies Donation Programs ; Winter Clothing
Print Material Annual Report, Brochures available
Events Harvest Days - Aug/Sep; Raise the Roof Campaign (Toque Tuesday) - Feb; Easter Egg Hunt - Mar/Apr; Tax Clinics, Apr; Food Drives - May, Sep. Call the office or visit the website for more information.

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