IMPORTANT NOTE: Services may be impacted in response to COVID-19 (Coronavirus). Please contact agenices or programs listed on this page prior to visiting in person to receive up to date information on their services (eg. wait times, hours of operation etc…).

Port Cares

Site: Port Colborne - Nickel St

Service: Reach Out Food Centre

Contact Details
Office Phone 905-835-1914
Fax 905-835-6600
Social Media Facebook
Primary Contact Amanda Upper, Site Supervisor; Phone: 905-835-1914 ext 101; Email:
Alternate Contact Sarah Eller, Manager of Client Services; Phone: 905-834-3629 ext 296; Email:
Primary Executive Christine Clark Lafleur, Executive Director; Phone: 905-834-3629; Email:
Site Details
Areas Served Port Colborne - and surrounding area ; Wainfleet
Located In Community Port Colborne
Address & Map
61 Nickel St
Port Colborne, ON L3K 1B3
Intersection Nickel St and Mitchell St
Service and Access Details
Description (Service) COVID-19 - The Reach Out Centre Dining Hall is closed until further notice. Pre-packaged take-out meals will be provided to registered clients during modified hours as listed below. 
Port Cares and CAA will be working together to deliver prepackaged grocery hampers to seniors and people with disabilities. The hampers contain seven day’s worth of non-perishable food supplies. Seniors and people with disabilities will be screened over the phone to ensure they qualify to receive the support. Over-the-phone screening for food bank eligibility is based on location and the Ontario low income cut-off. Those in need can call the Reach Out Centre to register.
Provides tangible support and assistance to residents in Port Colborne and Surrounding area.  
Food Bank: Residents can visit monthly for non-perishable food items and weekly for perishable items when they are available. See modified service hours for COVID-19 below. 
Community Meal Programs: A nutritious, hot meal served 3 days per week 
Community Garden: Learn to grow fresh, inexpensive and nutritious vegetables (seasonal) 
Job Readiness Training: Classes for general job readiness - Food Service Worker and Light Industrial training (occasional) 
Health Programs: Ever-changing community health classes such as cooking circles (call for info about current programming) 
Information and referral: Staff will provide assistance with navigating services 
Lunch Kits: Weekly lunch supplies for elementary & high school children (including bread, meat, snacks, etc)
Hours COVID-19 - Pick up Meals Mon, Wed-Thu 4 pm-5 pm 
Food Bank Mon, Wed-Thu 12:30 pm-2:30 pm 
Receiving Mon-Fri 9 am-4 pm
Eligibility Food Bank: Individuals and families from Port Colborne & Wainfleet with low-income or in need
Application Clients need to provide proof of residence, income and dependents and photo identification for the food bank.
Languages English - Reception, Website, Programs, Publications
Fees None
Physical Access Fully Accessible
Other Details
Legal Status (50) Non Profit
Elections Sep
Service Categories Community Gardens ; Community Meals ; Food Banks ; General Health Education Programs ; Grocery Delivery ; Homework Help Programs ; Prejob Guidance ; School Meals ; Specialized Information and Referral

Agency Overview