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The Community of Portal Village - Retirement Residences

Site: Portal Village Retirement Home and Garden Terrace Complex

Contact Details
Office Phone 905-834-0322
Fax 905-834-9989
Primary Contact Paige Macdonald, Marketing Manager; Phone: 905-834-0322 ext 6001
Alternate Contact Tracey Dewar, General Manager; Phone: 905-834-0322 ext 6002; Email:
Volunteer Coordinator Jennifer Parker, Recreational Director; Email:
Site Details
Areas Served Niagara Region
Located In Community Port Colborne
Address & Map
300 Elgin St
Port Colborne, ON L3K 6A3
View Google Map
Intersection Elgin St and West of Steele St
Service and Access Details
Description (Service) Offers seniors more Retirement Lifestyle options including fully independent apartment suites to full service options. 
The RETIREMENT HOME provides all meals, laundry service, housekeeping and a full recreation program, which includes a variety of outings. Health care assistance is available where needed, including assistance with medications and bathing. Services such as foot care, in-house banking, blood pressure, glucose/cholesterol testing, and lab services are available. The complex includes several lounges, a fireside dining room, a tuck shop, hair salon, fitness room, a library, computers with internet access and an on-site doctor's office.  
RESPITE CARE is offered, based on availability. A stay period of 14 days to a month is preferred. Respite care will be provided for planned, unplanned or emergency situations. Type of care provided includes supervision, nursing care, all meals, laundry, some rehabilitation, and access to social and recreational activities.  
The INDEPENDENT LIVING SUITES have one and two bedroom options for more independent and active seniors. Each suite includes separate bedroom and living areas as well as a fridge, stove, washer and dryer. The units are equipped with a 24-hour wireless emergency response system. Breakfast is available every morning in the Pine Lounge and 15 dinner meals a month in the Main Dining Room are included.
Hours Office Mon-Fri 8:30 am-4:30 pm * Sat 9 am-3 pm
Eligibility Based on assessment by Director of Care
Application Admission subject to assessment by Director of Care. Appointment required.
Languages English
Fees Monthly rates vary on accommodations/services
Physical Access Fully Accessible
Other Details
Legal Status (60) Commercial
Established 1986
Service Categories Adult Out of Home Respite Care ; Retirement Homes
Print Material Information brochures and quarterly newsletters are available.
Events Monthly Activity Calendar, includes daily exercise programs, shopping outings, music programs, birthday parties, and special occasion celebrations to name a few. Visit site for details.