IMPORTANT NOTE: Services may be impacted in response to COVID-19 (Coronavirus). Please contact agenices or programs listed on this page prior to visiting in person to receive up to date information on their services (eg. wait times, hours of operation etc…).

Start Me Up Niagara

Site: St Catharines - Gale Cres

Service: Outreach/Drop-In Centre

Contact Details
Office Phone 905-984-5310
Toll Free Phone 1-800-792-7157
Fax 905-984-8949
Social Media Facebook Instagram Twitter YouTube
Primary Contact Laura Dumas, Executive Director; Phone: 905-984-5310 ext 103; Email:
Alternate Contact Jarad Goba; Phone: 905-984-5310 ext 603; Email:
Volunteer Coordinator Tony Venditti, Outreach Centre Coordinator; Phone: 905-984-5310 ext 302; Fax: 905-984-8949; Email:
Site Details
Areas Served Niagara Region
Located In Community St Catharines
Address & Map
17 Gale Cres E
St Catharines, ON L2R 3K8
View Google Map
Intersection Geneva St and Gale Cres
Service and Access Details
Description (Service) COVID-19 - Drop in centre open Mon-Fri 9 am-12 noon, 1 pm-3:30 pm. Refreshments, telephone, mail, housing supports, income matters, health services, basic needs available. No sit in lunches on weekends - bagged lunches will be given Sat, Sun 11:15 am-1 pm.  
Tax Clinics: Income tax filing is now being done remotely. Please call 905-984-5310 x 603. An intake questionnaire will be completed as soon as possible. Income papers, including rent receipts, property tax summaries, medical expenses, etc. can be dropped off at 17 Gale Crescent between 1 and 2 pm Monday to Friday. Emails can be directed to
For those facing significant life challenges including addiction, mental illness, poverty, homelessness and unemployment. Open daily, refreshments, access to support staff, phones, restrooms, healthcare, assistance with paperwork, taxes, mail, links to community services. Offer programs and activities including, recreational activities, community garden and Healthy Kitchen and Art Me Uprising studio. Lunch offered on weekends and stat holidays.
Hours Main Office Mon-Fri 9 am-12 noon, 1 pm-4 pm * Closed Wed at 2 pm 
Outreach Centre, Housing Support Mon, Tue, Thu, Fri 9 am-4 pm * Wed 9 am-2 pm * Sat, Sun 11:15 am-1 pm * Stat holidays 9 am-2 pm 
AA Meetings Mon 8 pm  
Men's Group Tue 6:30 pm  
Nursing Services Tue 9:45 am-12 noon, Thu 12:30 pm-3 pm 
Substance reduction. Info and support Mon 9 am-4 pm, Tue 9 am-11:30 am, Thu 12:30 pm-3 pm 
Mental Health Support Tue 9 am-12 noon, Wed 9 am-2 pm, Thu 12:30 pm-4 pm 
Street Works Harm Reduction Thu 9 am-11 am 
Community Lunch Sat-Sun, Statutory holidays 11:15 am-1 pm
Eligibility Ages: 18 year(s) and up
Application Call or visit
Languages English ; French - Reception, Interpretation, Programs ; Arabic - Interpretation ; Italian - Interpretation
Fees None
Physical Access Not Accessible
Other Details
Legal Status (50) Non Profit
Established 1999
Funding Project funding, CSSS, OTF, NR, Uway, donations, fundraising
Elections Annual at AGM
Meetings Bi Monthly
Service Categories Certificates/Forms Assistance ; Community Gardens ; Community Meals ; Cooking Classes ; Drop In Centres for People at Risk ; Housing Search Assistance ; Public Health Nursing ; Telephone Facilities ; Temporary Mailing Address
Print Material Street News

Agency Overview

Services at this Location