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Primacare Living Solutions

Site: Henley House

Contact Details
Office Phone 905-937-9703
Fax 905-937-9723
Social Media Facebook
Primary Contact Heather Colyer, Administrator; Phone: 905 937 9703 ext 4502
Alternate Contact Ashley Lostritto, Director of Care; Phone: 905-937-9703 ext 4503; Email:
Volunteer Coordinator Pam Hocaluk, Life Enrichment Manager; Phone: 905-937-9703 ext 4552; Email:
Site Details
Areas Served Niagara Region
Located In Community St Catharines
Address & Map
20 Ernest St
St Catharines, ON L2N 7T2
View Google Map
Intersection Ernest St and South of Linwell Rd
Service and Access Details
Description (Service) 160-bed long term care home licensed by the Ministry of Health and Long Term Care 
* nursing and personal care on a 24-hour basis, including medication administration 
and assistance with activities of daily living 
* medical care available 24 hours a day 
* three meals daily with snacks between meals, special and therapeutic diets and dietary supplements 
* assistive devices to promote independence; supplies and equipment necessary for the provision of medical, nursing and personal care 
* social, recreational activities and therapeutic programs.  
Optional services: palliative care, hairdressing and barber services, dentist/denturist, optometrist, audiologist, foot care services, occupational therepy/physiotherapy telephone and cable TV, newspaper delivery, other miscellaneous services. 
The facility offers personal suites with private bathrooms, suites for couples, private family dining room, spacious lounges, intimate dining rooms in each resident home area, town square with fireplace and cappuccino bar, climate controlled environment, chapel and celebration room, companionship of pets, wheelchair accessible van for resident outings.
Hours Office Mon-Fri 9 am-5 pm * Service Mon-Sun 24 hours
Eligibility Anyone requiring Long Term Care
Application Apply through the HNHB Local Health Integration Network (HNHB LHIN) – Home and Community Care: 905-684-9441
Languages English ; French ; Italian ; Polish
Fees Service ; As per established Ministry of Health and Ling Term Care accommodation charges
Physical Access Fully Accessible
Other Details
Legal Status (60) Commercial
Established Oct 2003
Funding Provincial - Ministry of Health and Long Term Care
Service Categories Nursing Facilities